We had a reservation for a room with a king sized bed, we ended up with two queens, when we asked about the room change we were told there was nothing else available, despite what our reservation said. Don't go by pictures on their website, the room is not as big or as nice as it looks. Check in time is 3pm, however, when we arrived a few minutes after 4pm we were informed that our room was not quite ready, we were asked to wait "a few minutes" which turned into almost and hour and we were not able to check in until 5pm. Poor service at the desk and evidently not very fast or efficient housekeepers. Will not be staying at this Quality Inn ever again!
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