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“Hotel from hell” 1 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   540 North Jefferson Street, Lewisburg, WV 24901   |  
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Ranked #4 of 7 Hotels in Lewisburg
London, United Kingdom
Top Contributor
247 reviews 247 reviews
40 hotel reviews
Reviews in 106 cities Reviews in 106 cities
83 helpful votes 83 helpful votes
“Hotel from hell”
1 of 5 stars Reviewed June 16, 2013

Dirty Lobby, unfriendly TARA to congratulate us bold and cold, late in the evening.
Sent us to second floor, no elevator, each of us with grey hair , no help offered.

Quality inn call themselves HOTELS when actually are MOTELS.
This is a false presentation.
That lobby leads to a second floor, outside, dirty floor. Overlooking the parking lot.
Do yourself a favor. Avoid this one.,

Room Tip: The back overlooks the pool. The front overlooks the parking lot. So pick your choice...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    21
    47
    13
    9
    10
See reviews for
30
31
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2013

We stayed here in June 2013 on our way through during a trip to the East Coast. Rooms were clean and comfortable. We didn't see elevators and carry language upstairs was a pain and I couldn't find the ice machines. Other than that it was a good one night stay though I probably wouldn't enjoy an extended stay.

Room Tip: Pick a first floor room if have several bags to carry.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lillington, North Carolina
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 30, 2013 via mobile

Older building but what a surprise when we walked into the room or should I say rooms. We had a room with a couch,chair,desk and TV. Then walk through a opening into a room with the bed and another TV. Rooms are very spacious along with the bathroom. It has a shower surrounded by glass(not really fond of that) with a rain shower head(love that), and a makeup table with plenty of lighting. Don't know if all rooms are like this. We are on the ground floor.
All rooms are entered from the outside. Very comfy bed. Ok internet. There is a Ruby Tuesdays just a short walk away.

Stayed May 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWALZ, General Manager at Quality Inn, responded to this review, June 5, 2013
Thank you for taking the time to respond. I am happy to pass along the positive comments to our Quality Inn staff. We hope you will visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
indianapolis, IN
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 28, 2013

Stayed one night. Beds VERY comfortable--great pillows. Nice breakfast. Good value. Room on the ground floor a little musty but very clean. Good shower. What more could one want? You can't beat the price.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Top Contributor
65 reviews 65 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 28, 2013

This is the old Brier Inn that has been in operation for many years. We have family in the area and have stayed in this hotel many times. It is an older property that has been partially remodeled and well maintained. They do not have a fridge or microwave in the room which we are used to having when we travel. However, they have added a free breakfast. The first day the hot item was biscuits and gravy. The second day of our stay the breakfast was not near as good.

Our only true complaint would be that when we made our reservation for two rooms we requested that the rooms be together. We were told they would try to grant our request. However, they did not even try. We were on opposite ends of the hotel and checked in just an hour after check-in. Other extended family members were closer to us than the two rooms we booked under the same name.

The beds were comfortable and full of pillows. The water pressure was good and everything in the room was in good working order. The bedspreads need to be replaced. They had stains and are sharing wear.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
313 reviews 313 reviews
91 hotel reviews
Reviews in 119 cities Reviews in 119 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stayed the night on our way home. We had 2 rooms and both were clean and had everything you needed. My door rattled with the wind and was a small pain. I put the chair next to it and it stopped. Close to food and shopping. Check in and out was quick and easy. I would have no problem staying here again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bear, Delaware
1 review
5 of 5 stars Reviewed April 27, 2013

We were in town for a Memorial Service and the hotel staff was very accommodating . They let us bring extra chairs into the lobby seating area,which is very well appointed and comfortable. With a large group it was so nice to be able to be all together to chat and reminisce. The hotel was spotless and well maintained. The morning breakfast was plentiful and well supervised. All the staff was friendly and very helpful!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWALZ, General Manager at Quality Inn, responded to this review, April 30, 2013
Thank you for your review! We are happy our staff was able to make you and your family comfortable during your stay. Here at Quality Inn in Lewisburg, our staff strive to provide our guests with a clean comfortable stay while providing excellent customer service in all departments. We hope you will continue to choose Quality Inn for all of your accomodations in the future.

Cordialy,
Tara Hager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 540 North Jefferson Street, Lewisburg, WV 24901
Phone Number:
Location: United States > West Virginia > Lewisburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Lewisburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 162
Reservation Options:
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