Do not stay here whatsoever...my boyfriend was staying in the hotel for a week while working an event. After three days his entire upper body, shoulders, arms and face were covered with bites. I came out to visit him on his job and at five thirty am I was awoken by him telling me he had more bites on his face which he did not have the night before. I woke with him and immediately started to look for bed bugs knowing this had been an epidemic across America and sure enough we spotted not only the first nymp star bugs but full on adult bed bugs. we took pictures and documented everything. We packed up our stuff right away and threw all clothing that has been on the bed in the room in a trash bag and took to laundry right away. We also reported this to front desk who claimed that it was a dead tick. They did refund our room and claimed they would be calling pest control...Only to find out that the front desk told his boss later when he spoke with hotel that it was only a tick...A tick. Look we have full on pictures of these bugs....Just dont stay here unless you to want to be eaten alive at the super 8....
"No room is good untill they treat for bed bugs"
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
My supervisor and I have had an opportunity to further investigate the issue with your boyfriend’s guest room at the Lewisburg Super 8. You have implied that there was a long standing bed bug problem and that we did nothing. That’s not true.
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Over the past 3 or 4 years, local and national news organizations have run stories about bed bugs in hotels and motels. Some of the stories have even involved bed bugs in upscale clothing stores, theaters, and other places where people congregate.
Bed bugs are “hitchhikers” which spread from place to place by hiding in the clothing and other personal effects of travelers who are generally unaware of their presence. If luggage and articles of clothing become infested in one motel, then, unbeknownst to the guest, bed bugs can be transported to another motel; cleanliness, or a lack of cleanliness, are not the cause of the problem. From well-known high priced hotels in New York City to small non-branded motels in rural areas, no segment of the lodging industry has been insulated from the problem.
Because of the increased incidence of bed bugs, those of us in the hotel industry have become much more knowledgeable about bed bugs. Our housekeeping staff is trained to look for bed bugs. When there is a bed bug infestation, there are telltale signs on bed linens, along the edges of mattresses, behind headboards, behind pictures, and in other crevices around the room.
After receiving the complaint from you, on July 4, I inspected the room along with 2 housekeepers. None of us saw any evidence of a bed bug infestation. Nevertheless, the room was put on an out of service status and was inspected by a professional pest control company on July 6. The pest control expert found 5 or 6 live bed bugs around the base of the bed. The pest control company then made an in depth inspection of the room and found no evidence of a long term infestation. Neither the mattress, box spring, nor any other fabric materials had any evidence of an infestation. Further, when the headboard, wall hung pictures, and other items in the room were examined, there was no evidence of bed bugs.
Your boyfriend stayed in the room for 9 days from June 25 to July 4. Prior to that time, the room had been continuously rented, by 16 different guests, since May 28. None of those guests made any complaint about bed bugs or any other insects.
The Center for Disease Control has stated that “bite marks may take as long as 14 days to develop in some people so it is important to look for other clues when determining if bed bugs have infested an area”. Because we had received no prior complaints regarding bed bugs in the room your boyfriend stayed in, and because our staff had found no evidence of bed bugs in the room before or during his stay, prior to July 4, and because the experts only found evidence of a very recent infestation in his room, your boyfriends clothing or personal effects could have come in contact with bed bugs somewhere else.
When a guest is bitten by bed bugs, lodging operators are not automatically responsible. Hotels, like all businesses, are obligated to exercise reasonable care regarding the safety and comfort of guests. That obligation is related to the ability to reasonably foresee a potential problem. There were no signs of a problem prior in the room your boyfriend stayed. I am satisfied that our hotel exercised reasonable care.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.