My wife and I were guests at the inn in Jan. This is part of a long-standing love affair with WV, Lewisburg...and mostly, this inn. We intended to drive to Asheville, NC, after spending a couple of days in the area.
We love the atmosphere they have created, the sense of place they give us, blending great history with exceptional service, cozy rooms and one of the most charming dining rooms anywhere!
Unfortunately, my wife....a stroke survivor....fell downtown during this visit. We came back to the inn but the pain slowly increased and we finally ended up having to be taken by ambulance to the hospital, where we were also treated royally.
The hip was broken, but the fracture (disguised as an old injury) was not apparent for another week or so. During our stay we experienced some of the best and most sincere customer service we have encountered anywhere in the world. All of the staff....directed during our stay by Helen....were nothing short of terrific.
I know this comes directly from the "corporate culture" as they call it, or more precisely, the owner innkeepers. This is the sort of hospitality sorely missing in most hostelries and the reason for the great success of independent properties such as this.
There was not one detail missed, not one kindness left out, not one hand left unextended in the attempt to make Mary comfortable and our stay memorable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.