I've pondered this review for awhile. Fifty five years ago I stayed at this Inn with my family. I was 6. The "life-sized" doll house in the back, several white gloved waiters at every table,were awesome to a little girl. Going back as an adult was different.
To be fair, for an historical inn to be as neat and clean and relatively unchanged, except for a few updates, it is still very cool. However, from the recent glowing reviews about the staff, I expected more. We were barely greeted upon arrival, asked if we had stayed there before and when we said yes, we were confirmed for our meals, handed our keys & that was that. We toted our own luggage up the stairs (don't bring too much)
Yes, some staff were friendlier than others. Some cordial, others seemed not to notice we were there. They all seemed pretty busy & tired. Well, I really won't go on and on. But, yes, I was disappointed. Maybe I expected too much. Maybe being left alone is what most people want. Maybe they don't want to be asked, "Is there anything I can do or get for you?"
There was confusion with the reservation. When I saw(on line) the availability of and wanted an additional room I called the Inn. I was told the entire weekend was booked. Then, I hung up, reserved the room on line & got the extra room. Wierd.
Would I go back? Yes. Would I expect to be treated "extra special?" No. It is what it is. A cross between a B&B and a small hotel.
But, ahh, to be 6 again...
P.S. I believe "Nan" reads these reviews. Wish she would have introduced herself to us as she did some guests. It would have made a difference (We were there all weekend and ate all our meals there.) Oh yes, food was delicious.