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“If you value your things stay somewhere else” 1 of 5 stars
Review of Holiday Inn Express Hotel & Suites Lewisburg

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Holiday Inn Express Hotel & Suites Lewisburg
2.5 of 5 Hotel   |   222 Hunter Lane, Lewisburg, WV 24901   |  
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Ranked #3 of 7 Hotels in Lewisburg
West Virginia
1 review
2 helpful votes 2 helpful votes
“If you value your things stay somewhere else”
1 of 5 stars Reviewed August 31, 2009

I travel for business and pleasure, staying in hotels 6+ times a year. In my entire life I have NEVER had something stolen from my hotel room. At this stay, I had sterling silver earrings and sterling silver necklace with a handcrafted silver pendant stolen from my room. It was only cleaned once and that person and I were the only people in and out of that room unless someone else used a key. I reported this upon checkout after combing my room for the items. It was noted and i was told I would be called back. I waited until today when I called them. I was told they were looking in lost and found -and that it hadn't been written down. I told them I saw the person at the desk write it down. I was told I'd be called back within an hour. 3+ hours later I was called back with a "nothing we can do."

I am shocked a hotel in your chain would have this kind of reaction and lack of service, along with hiring of people who would steal from rooms.

Stay somewhere else with better service and trustworthy staff!

  • Stayed August 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    78
    35
    9
    4
    4
See reviews for
42
37
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Northern Indiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 17, 2009

We were overcharged on our credit card during our stay at Holiday Inn Express, Lewisburg, WV. We reserved two rooms and were charged for four. None of the staff could fix the bill so they called the general manager in and she refused to come in. The staff got out a manuel to see how to correctly give a credit card credit, and ended up charging more instead of giving a credit. We stood at the front desk upon check out for about an hour and a half. My family was so mad and ready to leave that it ended up ruining our 10 hr. ride home. When I called the general manager the next day she said she would check into it, but never did. I had to call her back. I ended up called her boss, but she called him and lied to him to save herself . To make an already long story short, don't stay there and trust them with your credit card. We were there early in July and it's still not straightened out. Stay somewhere else!!!!

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westerville oh
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 30, 2009

This is a nice, newer and clean hotel which is ideal for families. There is an Applebee's nearby as well as a Bob Evans.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cincinnati, Ohio
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 14, 2009

A really nice hotel with a great breakfast, beautiful rooms and the nicest hotel laundry facilities I have ever seen.

The pool was also really nice for our daughter to swim in.

Highly recommended!!!!

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 21, 2009

The room was spotless. Everyone was on staff was so friendly and helpful. Pool and hot tob area was very clean. Hot Breakfast choices is a nice touch.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fairmont, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2009

I had to go to Lewisburg on business. This was a PERFECT hotel! It was built in Sept. 08, so it is all new. The rooms are decorated very nicely and so clean. I like the morning breakfast.
The people at the front desk were very helpful and friendly!
If you want a nice meal...we had dinner at "Food and Friends"- downtown. What a GREAT restaurant!

  • Stayed March 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, MA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2008

Stayed here for one night when the hotel was just "one month and one day" old, as per front desk clerk. The hotel is clean and new, a real plus! The rooms are so nicely decorated. We got a king suite, which I highly recommend! It was the same price as a regular room would have been, but it an extra sitting area and sink/countertop (along w/microwave & frig, but it's possible all rooms have that). The suite isn't 2 separate rooms, but it's a nice big room, and for the same price as the regular room, it was a great value.

A couple of things were lacking: The breakfast had no fresh fruit or yogurt, which is pretty typical fare for an alternative to high carb foods or biscuits/gravy type breakfasts. Also, the rooms had no notebook of hotel/local information. This might be because it's so new.

But all in all, a very, very nice place, and it was great to be able to use hotel "points" for a suite rather than just a standard room. I like this new concept of HI Express, with the added suites.

Stayed September 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Lewisburg

Address: 222 Hunter Lane, Lewisburg, WV 24901
Phone Number:
Location: United States > West Virginia > Lewisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Lewisburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lewisburg 2.5*
Official Description (provided by the hotel):
Brand new hotel in Lewisburg, West Virginia boasts excellent facilities. Come and stay at our new Holiday Inn Express Hotel & Suites in Lewisburg near the Greenbrier Valley Airport. Our hotel in Lewisburg, WV is the perfect choice for both leisure and corporate travelers. Families looking for lodging in Lewisburg, WV will love staying at our hotel, near Lost World Caverns, located just off I-64 in the lovely Allegheny Mountains. We are convenient to several local attractions, including the scenic Greenbrier River, historic downtown Lewisburg & plenty of antique shopping. Other sights and activities near our hotel in Lewisburg, WV include Organ Cave, the West Virginia State Fair & Oakhurst Links, home of the oldest organized golf club in the United States. Business travelers will be impressed by the comfort of our Lewisburg, West Virginia accommodations. We also offer access to numerous companies, such as the Terradon Corporation, Gateway Industries, ABB Process Analytics, Wal-Mart and the West Virginia School of Osteopathic Medicine. In addition, we provide a Business Center with fax, print, copy services, a computer and free high-speed Internet access, so you can keep up with business on the road. While lodging in this Lewisburg, WV hotel, enjoy amenities including a heated, indoor pool, a modern fitness center and a free hot breakfast bar. Book your reservation now to enjoy great Lewisburg hotel rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Lewisburg
Holiday Inn Express Lewisburg
Lewisburg Holiday Inn

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