I travel for business and pleasure, staying in hotels 6+ times a year. In my entire life I have NEVER had something stolen from my hotel room. At this stay, I had sterling silver earrings and sterling silver necklace with a handcrafted silver pendant stolen from my room. It was only cleaned once and that person and I were the only people in and out of that room unless someone else used a key. I reported this upon checkout after combing my room for the items. It was noted and i was told I would be called back. I waited until today when I called them. I was told they were looking in lost and found -and that it hadn't been written down. I told them I saw the person at the desk write it down. I was told I'd be called back within an hour. 3+ hours later I was called back with a "nothing we can do."
I am shocked a hotel in your chain would have this kind of reaction and lack of service, along with hiring of people who would steal from rooms.
Stay somewhere else with better service and trustworthy staff!
- Official Description (provided by the hotel):
- Brand new hotel in Lewisburg, West Virginia boasts excellent facilities. Come and stay at our new Holiday Inn Express Hotel & Suites in Lewisburg near the Greenbrier Valley Airport. Our hotel in Lewisburg, WV is the perfect choice for both leisure and corporate travelers. Families looking for lodging in Lewisburg, WV will love staying at our hotel, near Lost World Caverns, located just off I-64 in the lovely Allegheny Mountains. We are convenient to several local attractions, including the scenic Greenbrier River, historic downtown Lewisburg & plenty of antique shopping. Other sights and activities near our hotel in Lewisburg, WV include Organ Cave, the West Virginia State Fair & Oakhurst Links, home of the oldest organized golf club in the United States. Business travelers will be impressed by the comfort of our Lewisburg, West Virginia accommodations. We also offer access to numerous companies, such as the Terradon Corporation, Gateway Industries, ABB Process Analytics, Wal-Mart and the West Virginia School of Osteopathic Medicine. In addition, we provide a Business Center with fax, print, copy services, a computer and free high-speed Internet access, so you can keep up with business on the road. While lodging in this Lewisburg, WV hotel, enjoy amenities including a heated, indoor pool, a modern fitness center and a free hot breakfast bar. Book your reservation now to enjoy great Lewisburg hotel rates. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Lewisburg
- Holiday Inn Express Lewisburg
- Lewisburg Holiday Inn