Our family of six went rafting in March 2013. The year before, the weather was a balmy 83 F. For us, the weather was an almost intolerable 29 F. I am not overly interested in reviewing the nice facilities, but more in what we should have realized on our own or have been told (perhaps in the long email that covered the trip nonrefundable policies).
If the weather is warm, then the following are just tips/thoughts that you might consider, but if it is cold, please read carefully.
1. Place a change of clothes, extra shoes, toiletries, and towels into the lockers in the changing room before you leave to go rafting. If the weather is cold, you will be overjoyed not to have to trek to your car before hitting the showers. There are no towels available save at $13.99 a piece in the gift shop.
2. Obviously, gift shops exist to extort money from you, but organization and thought would have been welcomed (ie a complete package of fleece socks, gloves, and sweatshirt) . Think ahead of time and consider how deep your commitment is to rafting. We had some people in our raft come with their own wet-suit, water boots, fleece socks, etc.
3. Some people on our raft had fleece gloves and socks, They thought the socks were worth the cost, but the gloves were nearly useless against the cold.
4.. There are only 6-8 showers in the men's changing rooms. On our trip, there were many more men than women so my husband just couldn't wait for a shower after 25 minutes and just changed.
5. The service was wonderful, Be prepared with cash to tip just about everyone because their tipping policy is "tipping is never expected, but always appreciated". I got a bit confused sometimes because we interacted with a bus driver, a guide leader who gave instructions, and another guide who actually took us rafting. Tipping one person who tips out others may have been more convenient, but we were instructed to tip our guide personally.
6. There are free activities available around the area and cheaper lodging options if you want to piece together a vacation with their activities but minus the all inclusive price tag of this resort. Although the restrooms are heated, the camp ground itself is already too pricey so we never looked at the cabins.
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