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“Business Trip” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Keyser

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Microtel Inn & Suites by Wyndham Keyser
2.0 of 5 Motel   |   70 North Tornado Way, Keyser, WV 26726   |  
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Ranked #1 of 2 Hotels in Keyser
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142 reviews from our community

Traveler rating
    82
    47
    10
    2
    1
See reviews for
46
15
10
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Fredericksburg
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

Best value in the area! We have stayed there several times and have always enjoyed the hotel. The staff is very friendly. There is no pool but there is a community pool a short distance from the hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review, September 5, 2013
Stephen,

Thank for for choosing the Microtel Inn & Suites in Keyser WV, and thank for commenting on your stay. We are delighted you feel we are that we are the best value in the area as many of guests have noted. We also have been chosen as the Certificate of Excellence by Trip Advisor for 2013, based on ratings such as your own. Thanks again, and we hope to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed August 25, 2013

My husband and I decided to take some time and go for a little get away and enjoy the beautiful nature of West Virginia so we booked our first two nights away at the Microtel Inn and Suites in Keyser WV. Hands down it was the best decision we ever made ! We had never stayed at a Microtel Inn so our stay was going to be a new adventure in and of itself. We booked our reservation online at the Microtel Inn and Suites official website and got an amazing price. Upon our arrival the desk staff was polite and made our check in quick and easy. We were told about their daily complimentary breakfast and all of the other amenities that they offered as well as encouraged to not hesitate to call upon the front desk if we have any additional needs that they could possibly help us with. Immediately upon entering our room (a 1 queen bed - non smoking room that didnt smell the slightest bit of new OR old smoke) we were immediately taken in by the cleanliness of our room. Our room (keep in mind that Microtel rooms are smaller than the average hotel room, but is much more practical in the way of use of space and time, but no less comfortable) was updated and current with the times and it featured a wall mounted flat screen tv, microwave with additional outlet sources, a mini fridge, wifi AND ethernet internet connections, room phone, alarm clock with nightlight etc ... The bed was plush and comfortable and welcomed a greats night sleep. The room was cool and easy to adjust to your own personal settings.Each morning we indulged in the free complimentary breakfast that wayyyyy exceeded our expectations of the usual muffins, donuts and cold cereal that other hotels offer, Our breakfast included eggs, biscuits, sausage, sausage gravy, fresh made waffles, bagels, oatmeal(s), cold cereals, toast, danish etc ... the list is endless. The staff that prepares the morning feast and tends to the breakfast nook area are the sweetest people. That was definitely a bonus to see every morning. Who doesnt like a smiling face and friendly personality? Each day of our stay we were greeted by the hotels general manager Rick Brode who always inquired about the comfort of our stay as well as asking us if there was anything they could do to make our stay more enjoyable. Not only did we engage in daily conversation with the general manager but we observed him digging in and working right along side the other hotel staff. We watched him push laundry carts, empty full trash bags from the trash receptacles outside of the hotel and replace with fresh bags and we also say him wiping down the glass entrance doors and doing clerical work in the hotels office. Microtel Inn and Suites has a real gem on their hands with general manager Rick Brode. He represents their company EXTREMELY WELL ! I cannot think of one negative thing to say about our stay and the Microtel Inn and Suites of Keyser WV. As a matter of fact we are already planning our return trip to West Virginia and of course we are planning to stay a night or two at our favorite new home away from home !

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review, August 27, 2013
Thank you for choosing the Microtel Inn & Suites in Keyser WV, and thank you for commenting on your stay. We are happy that you feel that this was your best hotel stay ever. The staff at the Microtel Inn & Suites, prides iteself in making every guest stay the best ever. We are also happy that you enjoyed the room, the expanded hot breakfast and the service from the desk and breakfast staff. We look forward to serving you again in the future, and thanks again for choosing the Microtel Inn & Suites, Keyser WV.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Keyser

Address: 70 North Tornado Way, Keyser, WV 26726
Phone Number:
Location: United States > West Virginia > Keyser
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #1 of 2 Hotels in Keyser
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Keyser 2*
Number of rooms: 61
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