This is a new hotel and quite a nice place. The check- in was professional, friendly, and provided additional local information. The room was complete with everything you might need, ironing board/iron, hair dryer, flat screen wall mount tv, free internet, exhaust fan in bath (one of my pet peeves), etc. Just had it all. Superior Cleanliness, Beds were fantastic, better than home, soo comfortable. Lobby was welcoming with an expanded continental breakfast. Best place we stayed in the area. Left well rested and very pleased with Microtel. I had never stayed in one, but if this is indicative of the brand. It is my new favorite. The price was awesome. Mountain location was truly lovely and serene. This trip was a mixture of both business and pleasure, July 4th Celebration
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We are glad you enjoyed our hotel and the Microtel Brand. We opened December 2010, and have been open for seven months now. The Microtel brand started in 1989 and has won the J D Power and Associated award for customer satisfaction, nine years and running. The staff is one of the best I have been around in my 20 years in the hospitality business. Again, we want to thank you for choosing the Microtel Inn & Suites Keyser WV, and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.