This hotel has very nice facilities as one can see from the photos I have added to this review. My husband and I found everything to be neat, clean and in order as far as the physical facilities. Yes, there is no elevator, but we have been in hotels before without elevators. If there is a problem or handicap, one can ask for the ground floor. There is also a Garden Level, which must also be entered via stairs and the second floor must be entered via stairs. As far as highway location, it is about 5 miles from the highway exit, but we did not find that to be a problem. We like to pack picnic lunches, and one day we got sandwiches from a Subway that is 6/10ths of a mile down the road. (Turn left when coming out of the hotel.) Additionally, we ate at night at the Cracker Barrel, which is about 5 miles down the road- turning left once again from the hotel. It is in the Martinsburg Mall complex. One turns right on Foxcroft Avenue and when one turns right, almost immediately there is a Ruby Tuesdays on the left. Proceed around the Mall to the left and in back of the Mall. Cracker Barrel is on the left. It is easy to pass because of bushes in front. Additionally, as far as location (and this is one of the reasons we chose this hotel), it is very near Harpers Ferry and Antietam National Park. For those who are interested in racing there is Charles Town Races and Slots.
The breakfast selection is good- dry cereals, hard boiled eggs, yogurt, bagels, danishes, juices, coffees, hot cereal mixes, waffles and scrambled eggs and sausages. (the pre-made variety).
The only downside of this hotel is the current staff. They were polite and did their job, but their attitude said (to us, anyway) that they did not like it there, or were unhappy, or whatever. We like an efficient breakfast area, where the breakfast attendant is keeping supplies available, is wiping off the tables, is helping the patrons, etc. The attendant did the first, but she had a poor attitude and did not keep the tables clean, even on a slow morning. (We were there Saturday and Sunday nights.) In fact, she even sat down and ate her breakfast before the time for breakfast was over! She definitely did not seem happy to be there. Nor did the rest of the staff. They just seemed deenergized.
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- Also Known As:
- Comfort Suites Martinsburg Hotel Martinsburg
- Martinsburg Comfort Suites