I do not believe the last review was fair , as I have been here for a week as well . the place as I can see Was not up to par as far as a Holiday Inn should be , before had as the person mention , in their comment . I understand New management lost All of the old help , good or bad , they had to start from scratch with temp help from the area , who I see to well worth the effort . Have all the tees been crossed , maybe not , but the people here seem to care about my visit . They are Friendly and willing to help out with what ever they can , to make my stay enjoyable. Now , I have to say that's easy for me and my Pups , we are not some uppity snob , looking to stay in a average hotel chain , and expect the Ritz ..I only need a Clean room , which I have , fresh towels , which I have , and a nice simple cup of coffee and simple breakfast and friendly conversion of a place I am staying for a few days.. Thanks Chris , Tammy , Dena for all you have done for me and my boys while I was there.. Good luck to you and keep getting better as you go along , as I know you will.
- Official Description (provided by the hotel):
- Welcome! The Quality Inn Spring Mills - Martinsburg North is conveniently located off Interstate 81 at exit 20. *Free wi-fi * Free hot breakfast * *Pet friendly* All spacious rooms equipped microwave & refrigerator. Mid Atlantic Business Park, the Prime Outlet on Interstate 70, Charles Town Race Track, Harper's Ferry State Park, Antietam National Battlefield, City Hospital, Woods Golf Club, Amtrak Train Station and Shepherd University are a short distance away. Our friendly and personable staff will make you feel right at home, so make the Quality Inn Spring Mills - Martinsburg North your next stop on the trip. ... more less
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- Also Known As:
- Holiday Inn Express Martinsburg North Hotel Falling Waters
- Holiday Inn Falling Waters
- Falling Waters Holiday Inn
- Holiday Inn Martinsburg North