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“Not recommended” 2 of 5 stars
Review of Clarion Inn

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Clarion Inn
3.0 of 5 Hotel   |   930 East Grafton Road, Fairmont, WV 26554   |  
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Hotel amenities
Ranked #4 of 10 hotels in Fairmont
Rothenburg, Germany
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Not recommended”
2 of 5 stars Reviewed August 6, 2013 via mobile

This is a very old hotel in dire need of a total renovation. Smelly, dirty, dark interior. The rooms have a very foul odor and the bathrooms are small and oddly shaped, making it difficult to close the door. No elevator. Most of the hotels in this area are catering to out of town construction workers and they congregate outside the front door to smoke and drink beer; not very appealing. Breakfast is below standard. However, the front desk staff & housekeeping are exceptional...very friendly & helpful. I would not stay here again nor recommend this place............................................................

Stayed July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 people have reviewed this hotel

Traveler rating
    29
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    14
    11
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 31, 2013

Stayed at the Clarion in Fairmont, WV during Mountainfest. The room was just okay for me. Our particular room smelled very musty and the bathroom smelled of mold/mildew. There was some mold on the bathroom tile, bath mat and shower curtain. Our bathroom door only opened 1/2 way as there was a wall right behind it so that was a hazard. Housekeeping was around, but even after telling them we wanted service (since they asked), we didn't get it. I do have to say that, as far as hotels go, it was very quiet at night which was a surprise. As for the rest of the hotel, it was great from the bar/bartender and the breakfast area. Everyone was friendly. All in all, not a bad place to stay.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NJ
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 29, 2013

We stayed at the Clarion Inn in Fairmont WV for Mountain Fest, July 25th-28th, with a group of motorcycle friends. The trip to Morgantown was quick and easy and/or you could take route #19 for a throwback, curvy casual ride and avoid the interstate.

The hotel was fine. The bathrooms were a little on the small side but who lives in the bathrooms? The bed and bedding were fine. The water was hot when you wanted it to be hot. You have a mini fridge, TV and coffee maker. We opted to walk to the breakfast room for coffee in the morning, rather than using the room coffee maker. The continental breakfast was fine and more than what you would get at other establishments. We had dinner here a couple of times and it was fine for what we were doing...casual food and drinking in the bar.

The staff was excellent!!! They were very friendly and accommodating. Service was pretty good and well above what you would expect. I'd stay here again if I were ever in the area.

Room Tip: Avoid being near the mid-way (center) location for lodging....there is a lot of traffic at the side...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 28, 2013

I needed a pet friendly hotel and the Clarion had a room available.
Check-in was fast and friendly with the restaurant just to the side of check-in and the smells were delicious...
Ordered room service which was delivered fast, hot and it was tasty
I did not use any of the amenities
I had no issues and recommend this hotel

Stayed July 2013, traveled solo
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Toronto, Canada
Top Contributor
75 reviews 75 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed June 5, 2013

We stayed at this Inn a few nights ago and found it quite good. We chose the hotel as dogs are welcome and we have a small dog. We had stayed here many years ago when it was a Holiday Inn: do not remember much other than the beautiful swimming pool and hillside location. The pool is still nice as is the location and grounds: beautiful plantings there have been in place for many years.

The hotel is a bit worn, however, acceptable. It seems the beds are new and we enjoyed a wonderful king bed with excellent mattress. The rooms are quite large, quiet, and the breakfast with the booking fine. Very good service: we will stay again with our dog.

We usually look for Marriott Residence Inns for they generally welcome dogs, however, none in the area that we liked so the hotel was acceptable. Always an interesting question as how the older hotel properties are re-cycled for still good use.

Room Tip: A room to the back of the property and the pool might be more quiet.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR B, General Manager at Clarion Inn, responded to this review, July 17, 2013
Thank you for taking the time to post a review about your experience with us. We are very excited that you will use our hotel again in the future. We have numerous renovation projects coming up within the next 6-8 months to continue to offer the best and most comfortable hotel in our area. Our staff and management is completely dedicated to the service we deliver. Again, hopefully you will be able to stay with us again once the projects are complete.
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Ft. Lauderdale
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

Since I was coming in from Florida for WVU's graduation, and am a choice member, this looked like the best option in the area.

I made a reservation, changed it later for different accommodations, and was told when it could be cancelled. Well, due various familial schedules, one room had to be cancelled, but when I called, I was told that it wasn't possible. Several phone calls later, Ronnie Shuman, the Front Office Manager allowed the cancellation.

When I walked in, he greeted me with the warmest affection and smile. He was so friendly, that we joked about being long, lost cousins. Even though another customer was quite rude and interrupted our conversation, he remained friendly and warm.

When we had difficulty finding our room (there is a "Harry Potter" hallway) Mr. Shuman can and assisted us, which is UNHEARD OF. What a gentleman.

Later, he suggested that the restaurant was the best option in town, and he was right. His sister, Amy, was our waitress, was equally as pleasant. The food was delicious and inexpensive.

Yes, the hotel needs updating, but the beds were extremely comfortable, the rooms pleasant, and the employees are FIVE STAR.

I have traveled worldwide, and while at the Clarion in Fairmont, I NEVER felt unsafe nor a need for different or additional security. I felt very safe and comfortable.

Overall, I was pleasantly pleased with the Clarion and Choice should give a HUGE raise to Ronnie Shuman for being SUCH an ambassador for the hotel.

Room Tip: Rooms facing the woods were beautiful to wake up to.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR B, General Manager at Clarion Inn, responded to this review, June 5, 2013
I wanted to take this time to Thank You for the outstanding review you posted about your experience at our hotel. We value each of our guest's comments and suggestions. Ronnie has been a huge asset to our hotel and his service and dedication shows through to each of our guest and associate.
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Duncan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2013

Clean comfortable rooms, wonderful beds," Blue ribbon" Fantastic Hot Breakfast, Full Menu dining, wonderful staff,will go out of there way to please their guest, so helpful and just a wonderful experience to stay at this Inn. Clarion has a lounge to relax in. The Air flow from the top of the mountain is just fantastic, the breeze, is so refreshing. it`s on it`s own, no thru traffic, you don`t have to worry about your vehicles while you rest. Simply the only place I would refer any person to stay while in the Fairmont W.v area, Impressive Rooms, clean and the smell is great when you enter the rooms,
Housekeeping deserves a huge Reward for doing a fine job with the rooms they maintain daily.

Clarion Inn, Wonderful Experience! And Relaxing Sleep in such Fantastic Bedding.

Room Tip: Any Room will be Fantastic!
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR B, General Manager at Clarion Inn, responded to this review, June 5, 2013
I wanted to take the time to Thank you for the positive comments you posted. Our staff takes great pride in the service they deliver. The hotel is truly postioned in a great location away from traffic and will give anyone a good night's rest. We have added numerous amenities such as the complimentary full hot breakfast, to accommodate each of our guests. Our ultimate goal is to see each of our guests leave happy. Again, thank you for the positive comments and we hope to see you again soon.
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Additional Information about Clarion Inn

Address: 930 East Grafton Road, Fairmont, WV 26554
Phone Number:
Location: United States > West Virginia > Fairmont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 hotels in Fairmont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Inn 3*
Official Description (provided by the hotel):
The Clarion Inn Fairmont is conveniently located in Fairmont, which is just outside Morgantown, West Virginia. Fairmont State University and West Virginia University are minutes away from this West Virginia hotel. The Clarion Inn is the only full service hotel in Fairmont. ... more   less 
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Also Known As:
Clarion Hotel Fairmont
Holiday Inn Fairmont
Fairmont Holiday Inn

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