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“Great Hotel..Great Staff” 5 of 5 stars
Review of La Quinta Inn & Suites Elkview - Charleston

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La Quinta Inn & Suites Elkview - Charleston
2.5 of 5 Hotel   |   101 Crossing Shopping Mall, Elkview, WV 25071 (Formerly Country Inn & Suites Charleston North Elkview)   |  
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Ranked #1 of 1 Hotels in Elkview
Certificate of Excellence
Quakertown, Pa
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel..Great Staff”
5 of 5 stars Reviewed November 30, 2011

I have stayed at this hotel for the last 5 years the week of Thanksgiving while visiting family in the area. It is always clean and the staff is exceptionally friendly and very helpful. Rooms are a little worn but I believe that they have been doing renovations to fix them up some. The complimentary breakfast is very good.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Misstaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

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Philadelphia
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed November 16, 2011

Nice, clean, hotel in Elkview, WV, off of I79. Big room for complimentary breakfast. Situated in a shopping ctr, which had a Bob Evans, and a few other fast food eateries. Heat unit in room could use some updating. Had an indoor pool and jacuzzi, which we didn't have time to try!

  • Stayed November 2011, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank phillydiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 11, 2011

I have stayed in other properties of the County Inn and Suites brand and have been very satisfied. Unfortunately, the property at Elkview was a disappointment.

The lobby was clean and bright and gave no hint of the poor guest rooms. Rooms are tired, dark, depressing and worn, with a lack of amenities I'd have expected in a budget property, but not in a County Inn and Suites. (I looked into changing rooms, but the second was no better and had a pathetic little round table serving as a work desk.). No frig or microwave (apparently some rooms have them and some don't, and the desk clerk did not know which did and didn't). TV signal weak and fuzzy. Furniture marred. Bed worn and barely adequate, and made up sloppily by housekeeping. No WiFi service on 5th floor (had to go to lobby). Automobile noise. Smoke detector hanging out of wall and inoperative. "Business Center" consists of one computer next to check-in desk that only worked intermittently and slowly, offered zero privacy, and forced user to stand. I am a former auto travel manager at AAA and have seen the good, the bad, and the ugly in lodgings, so I am not just a complainer. Trust me, this property needs a renovation NOW. I would not return, as I could get equivalent budget accommodations for far less money. On the good side, the breakfast was excellent.

Room Tip: Call ahead to find out if renovation has occurred. If not, go elsewhere.
See more room tips
  • Stayed October 2011, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank michaelira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
163 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed November 2, 2011

Very good customer service and The beds were great.
Too Bad there is construction and a interstate right next to the hotel.
Overall, great service !

Room Tip: Try to stay on the north side away from the noise.
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  • Stayed October 2011, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Beachfinder66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, SC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 17, 2011

Entered room and immediately noticed bed was very sloppily made up (spread not tucked under pillows, spread hanging off mattress onto floor. Pillows were extremely flat. Pulled back sheets and found a dead bug. Room had a distinctive pet smell odor. Bench in shower was very loose and potentially hardazous. There was also a problem with the flooring in the shower (being loose). As far as having computers available for guests--its right beside check in desk, you are not able to sit down, and the sun coming in the windows makes it hard to see the screen. Highly recommend you bring your own

  • Stayed August 2011, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LAtraveler1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berea, Kentucky
1 review
1 of 5 stars Reviewed August 6, 2011

Hotel Representative obtained my bank card under false pretenses stating that no charges would be placed on the card...however, unauthorized room charges were placed on my bank card, and I paid cash for the room...I was told that the unauthorized charges would be removed, but the fact remains that I was told that the card would not be charged and only used as reference because the hotel cannot tell who is honest and who is not honest. I have traveled alone for a long, long time and never been subjected to the rudeness and dishonesty that I found here--guess I should have asked for their bank card before inquiring about rooms. Elkview, West Virginia is a beautiful location...too bad this was the only lodging and energy offered. I just wish I had napped in my car and gotten out of West Virginia as fast as possible. Filing a complaint with the Attorney General Monday. I have stayed at Country Inns before but this was my last time.

  • Stayed August 2011, traveled solo
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank ame555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2011

I was visiting my son's family and chose this hotel because of its proximity to his location. I was generally impressed with the facilities, free breakfast and staff. I only tried the pool once and was not impressed. Overall I'd say the price and location make up for any shortfalls. I'd certainly stay here again.

  • Stayed April 2011, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank BolairBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Elkview - Charleston

Address: 101 Crossing Shopping Mall, Elkview, WV 25071 (Formerly Country Inn & Suites Charleston North Elkview)
Phone Number:
Location: United States > West Virginia > Elkview
Amenities:
Business Center with Internet Access Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Elkview
Price Range (Based on Average Rates):
Hotel Class:2.5 star — La Quinta Inn & Suites Elkview - Charleston 2.5*
Number of rooms: 90
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Also Known As:
Country Inn Elkview
Elkview Country Inn

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