Our family recently stayed in the Chestnut Hill Lodges for a family reunion. As a large group we were excited to find a accommodations for our size group. The pool was closed, the other activities the kids were interested in were either too far to walk to, or completely off property. There are no paths for walking or biking. I was almost hit by a speeding maintenance vehicle while on my morning run. The carpet in our unit was dark green, stained and frayed and in some places crunchy underfoot. The resort charges extra for housekeeping but there is no washer or dryer in the unit. We were charged an "activities fee" even though we used no activities. We had to call to get toilet paper, garbage bags and towels.
We were disgusted when we found a pack of cigarettes at the foot of my 9 year old sons bed after we checked in!
The final straw for me was the day I got out of the shower in the downstairs bedroom and there were maintenance workers at the door. They arrived unannounced at the back downstairs door, not at our request, and were smoking. They did put out the cigarette when I told them that my mother was allergic. They proceeded to work on the downstairs air conditioner (didn't seem to be broken) so we left the unit. When we returned it was broken.
We come to WVA every year and love the area but will not be back to Resort at Glade Springs
- Official Description (provided by the hotel):
- The Resort at Glade Springs is a full service destination resort offering travelers a memorable mountain escape where they can enjoy a variety of accommodations, meeting facilities, outdoor adventures and recreational options while decompressing and being themselves. Its’ ideal Southern West Virginia setting provides the total package of outdoor mountain fun, world class golf, skiing, equestrian, tennis and spa services that offers great value and surpasses expectations. ... more less
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- Also Known As:
- Resort At Glade Springs Hotel Daniels
- Hotel At Glade Springs
- At Glade Springs Daniels
- Glade Springs Resort West Virginia