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“Advertisements are a scam! Save your money!!” 1 of 5 stars
Review of Resort at Glade Springs

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Resort at Glade Springs
3.5 of 5 Hotel   |   255 Resort Dr, Daniels, WV 25832   |  
Hotel amenities
Ranked #1 of 1 hotels in Daniels
1 review
“Advertisements are a scam! Save your money!!”
1 of 5 stars Reviewed November 1, 2013 via mobile

The advertisements for this resort were completely false. We were totally lied to every single activity requires 4 to 8 people. We came here for four activities and were only able to do one because there was only two of us. Those servers
in the restaurants don't know the specials let alone the sides. First call for the shuttle we waited over
45 minutes when we got fed up we called again shuttle came 15
minutes later. When we called the front desk to complain about all
these things they told us that we only paid for the room and the room should soon be sufficient. Every single activity offered is through a separate company off-campus and can be purchased cheaper online. The pool spa and fitness area is similar to a YMCA
in East LA. The mildew and the rust stains in the sauna to the 13-year-olds screaming in the 3 foot deep pool are enough to make you want to hit your self in the head with a sack of quarters. My
best advice is if you do decide to stay here make a phone call complain and get your room comped that's what we did and it's still not worth it....

  • Stayed November 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeAnna D, Front Office Manager at Resort at Glade Springs, responded to this review, November 13, 2013
Mr. Zupon,

Thank you for your constructive feedback. Please accept our sincere apologies for any frustration these issues caused you. We try to provide the most accurate information on our website about our ‘onsite’ and ‘offsite’ activities and we apologize if this did not happen. Just to clarify, only a few activities require a minimum number of people, mainly during our off peak season like sporting clays, Daniel Vineyards and laser tag. Not all of our activities are provided through a separate company; only offsite activities. We offer golf, spa services, laser tag, equestrian services, biking, bowling, archery and much more within our resort. We offer a family friendly atmosphere throughout our property and we welcome all ages. I do appreciate you talking with me about these issues via phone last week. I was happy to hear that the food and room were fine and that you enjoyed the ATV rides at Burning Rock. We hope to have another opportunity to serve you better on another visit.
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667 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 29, 2013

I went for a business event and was very comfortable. The suite was roomy and the overall atmosphere was pleasant. I was not able to do any activities but there seemed to be plenty of things to stay busy with.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeAnna D, Front Office Manager at Resort at Glade Springs, responded to this review, October 30, 2013
Thank you for the review! I am glad to see that you had a comfortable visit during your conference at our resort. We hope you can come back again and enjoy some activities on another visit.
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Huntington, West Virginia
1 review
5 of 5 stars Reviewed October 28, 2013

Everything about the resort was impressive and amazing. The scenery was beautiful, employees were nice and helpful, and the rooms were beyond expectations. My girl friend and I were visiting for fright nights which was within walking distance which made for a nice hike around the grounds to enjoy the surroundings.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeAnna D, Front Office Manager at Resort at Glade Springs, responded to this review, October 30, 2013
Thank you for visiting us during Fright Nights! I am delighted that you were impressed with our resort and that we exceeded your expectations. Fright Nights gets bigger and better every year; we hope you’ll join us again next year or sooner!
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Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 27, 2013

Our family stated at the Manor House in Glade Springs as a get together before the weather turned cold. The accommodation was extremely roomy and the kitchen was completely updated. The entire family of 7 had plenty of space.

The kids enjoyed the bowling and arcade facilities everyday. The nightly bonfire makes for the perfect time to relax and talk to each other while roasting marshmallows.

We saw dozens of deer, numerous varieties of birds and many other animals during our stay. The deer calmly grazed only feet away as wee tom photos.

The local food is very good. If you like Mexican food there is a great place about 5 minutes outside the resort. The best food is inside the resort at the clubhouse. The chef had perfectly cooked ribeye steaks that everyone loved. The kids enjoyed the mashed potatoes and everything was perfectly prepared. The restaurant manger came over several times to ask if everything was good and if there was anything that she could do.

On Saturday evening we attended Bunkers Sports Bar Halloween Party. The resort put on a great karaoke event and all the staff was extremely courteous.

My recommendation is that the resort is a great place for families, it's safe, close to nature yet plenty to do. With the quality food and sports bar for entertainment you have a little excitement to look forward to after a relaxing family day. Out kids ask to go on this trip several times a year and we have always enjoyed the resort.

Stayed October 2013
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DeAnna D, Front Office Manager at Resort at Glade Springs, responded to this review, October 28, 2013
Dear Miami Reporter,

What a great review, thank you! We were thrilled that you came back to visit us this fall and that you enjoyed your weekend! The Manor Houses are very nice with the renovations and indeed great for families. I am happy to hear the cuisine Chef prepared was perfect and that you were able to attend our Halloween Party at Bunkers. We hope your stay was memorable and we look forward to seeing you and your family again!
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Gahanna, Ohio
1 review
5 of 5 stars Reviewed October 24, 2013

I started to visit Glade Springs in the early 80's and have tried to get back as often as I can. I really appreciate the changes I have seen over the years but one thing that has been consistent is the staff and the courteous manner and the inter-action they have with the guests. It is prevalent in the Golf Pro shop, the dining facilities, and all through the management. It is a real pleasure to visit and you feel welcomed from the drive in until you check out.

Room Tip: I stayed in the Executive Suites but I think I may try the resort next time
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeAnna D, Front Office Manager at Resort at Glade Springs, responded to this review, October 28, 2013
Dear Larry C,
Thank you for the great review! I am sure you have seen a lot of changes and improvements to the property over the years. It’s nice to know that the staff is consistent in providing great hospitality. We appreciate your loyalty and look forward to welcoming you back!
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Cleveland, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2013

We got a great deal through TravelZoo and I am glad we tried this resort. We stay in this area a couple of times a year and have been hesitant to try it. I read a lot of reviews and heard the over all impression was it is overpriced for the quality. I am happy to say that we were really impressed! The customer service was wonderful e.g., the woman who runs the Small Talk Cafe. She would cheerfully greet every customer who walked in. We noticed she had regulars who came in because it is such a welcoming atmosphere. We began our trip mid week when it is slow. If there was an activity that was closed the staff would open it up just for us e.g., cosmic bowling. We stayed at Nemacolin last year, and during the week when they were slow most of their activities were just closed. I choose to pay extra for a resort over a hotel just for these extra activities. I am glad Glad Springs doesn't jip one out of them like other places I have stayed. The grounds were well cared for and all of the activities were perfect for our family. They even allow dogs, which we really appreciate! Most hotels won't, charge too much, or they have to be cat size. I loved getting up every morning walking the dogs around the beautiful property and enjoying the deer that abound. That being said the one con was the dog rooms smell like wet dog. If you charge a pet fee please use it for the extra cleaning required of a pet room. It was a beautiful looking room with lots of space an amenities but I shouldn't need to buy an air freshener. This was one of the aspects of previous reviews that did make me hesitate and was the only thing that detracted from an otherwise perfect trip.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeAnna D, Front Office Manager at Resort at Glade Springs, responded to this review, October 28, 2013
Dear Heather G,

Thank you for sharing your review and the feedback! I am happy that you tried us this visit and that you were impressed with our staff and facilities. We really want our guests to feel welcome throughout the property and to feel comfortable while they are here. We have evaluated our pricing recently, keeping value as a main focus in what we are offering over the next year. You can find great deals in any season and we hope that you’ll come and try us again. Regarding our pet rooms, we appreciate your suggestions and will address this with our team in order to make this a better experience for future guests. Many thanks!
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Mount Joy, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 22, 2013

Had a great time.Even with the golf course being areated.Was the best most picturest ever played.Would highly recomend to any one.Were fortunate to be there at peak fall coloring,of the leaves.Was a great experience to play a course that you never saw another fairway while playing on one. John W

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeAnna D, Front Office Manager at Resort at Glade Springs, responded to this review, October 23, 2013
I am delighted to hear that you had a great time during your stay and enjoyed our golf course! Thank you for posting the great review. We look forward to seeing you return!
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Additional Information about Resort at Glade Springs

Address: 255 Resort Dr, Daniels, WV 25832
Location: United States > West Virginia > Daniels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Daniels
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Resort at Glade Springs 3.5*
Official Description (provided by the hotel):
The Resort at Glade Springs is a full service destination resort offering travelers a memorable mountain escape where they can enjoy a variety of accommodations, meeting facilities, outdoor adventures and recreational options while decompressing and being themselves. Its’ ideal Southern West Virginia setting provides the total package of outdoor mountain fun, world class golf, skiing, equestrian, tennis and spa services that offers great value and surpasses expectations. ... more   less 
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Also Known As:
Resort At Glade Springs Hotel Daniels
Hotel At Glade Springs
At Glade Springs Daniels
Glade Springs Resort West Virginia

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