Although my stay wasn't all that great, I can certainly see why others like it here.
First, my problems: A television that wouldn't work and an A/C that wouldn't cool in the middle of summer. And this was in one of their "new" rooms. Plus, in my opinion, this place is overpriced...although it is near the casino so I would assume that is why. To be fair, the staff promptly fixed the TV, although the A/C did not kick on all night. Not horrible....but not comfortable either.
Now, the positives: The staff actually try here and seem to care. I believe this is a family operation, so that may be why. Plus, there were actually three people working during the evening check-in rush, as opposed to the customary one or two (if your lucky) staffers at most similar places. The room was spotless and quiet and parking was ample.
My problems were quite likely just bad luck on my part, especially given the glowing reviews by other members on here. And, as I said, I did appreciate the staff "effort". I guess my biggest complaint was the price. I was staying on the company's tab, but if I was having to pay for it out of my pocket I would have been unhappy, especially after the substandard AC. As is, I would probably stay here again, especially if you are looking to stay near the casino/dog track. Plus, there is a shopping center/movie theater nearby, which is convienent. However, for around the same price, you could easily stay at the Marriott or Embassy Suites in downtown Charleston.
- Official Description (provided by the hotel):
- The perfect hotel to dream better every time.You'll love our cozy, modern rooms and great value. Take a look at how we'll put a smile on your face. Free Sleep Inn Morning Medley hot breakfast buffet•Free high speed Internet access•Swimming pool and exercise room•Large signature Sleep showers•Satisfaction couldn't be simpler at Sleep Inn Hotels ... more less
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- Also Known As:
- Sleep Hotel Cross Lanes
- Sleep Inn And Suites
- Sleep Inn Cross Lanes
- Cross Lanes Sleep Inn