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“Dirty with questionable patrons” 1 of 5 stars
Review of Motel 6 Charleston

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Motel 6 Charleston
2.0 of 5 Motel   |   6311 MacCorkle Ave SE, I-64/I-77 at Exit #95, Charleston, WV 25304   |  
Hotel amenities
Ranked #21 of 24 Hotels in Charleston
Highlands Ranch, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Dirty with questionable patrons”
1 of 5 stars Reviewed October 16, 2013

Although this hotel was right off the highway and surrounded by restaurants, gas stations, and other ammenities, it is awful. Dirty, no carpet, loud A/C (if it works), no wi-fi, no mini-frig. We stayed the following night in a Motel 6 in Kansas, and for the same price, had a clean room, with 2 beds, carpet, good A/C, free wi-fi and a frig...two totally different experience for the same $56.00. Don't stay here.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    2
    6
    9
    3
    21
See reviews for
12
5
5
7
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 15, 2013 via mobile

We stopped here because we had been driving for 5 hours and needed rest. When we pulled in at 2am, it was so dark and just had a creepy vibe but we Were tired and needed a bed to sleep in. There were 2 women near the end of the building that I can only assume Were prostitutes. My husband went in to pay for the room and said there was a bullet proof window between him and the employee which is scary. We had to carry our children and pretty much run to our room because of how unsafe we felt being outside there. The room was supposed to be non smoking but it clearly wasn't!! It was disgusting!! I am pregnant and we have 2 children and it was just unacceptable. The bed linens were not the cleanest either. There were shady people hanging around outside which didn't help with the feeling unsafe. Had we not been so tired, we would of gotten our money back and drove far away from that place. Luckily we only stayed for a couple hours and got out of there. I'd never recommend this place to another person and I'd certainly never go back. Stay away!!

  • Stayed October 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Charleston, responded to this review, October 17, 2013
Dear Jhogan523,
Thank you for taking the time to write your review.We sincerely apologize for the cleanliness and safety issues you encountered during your recent stay. These conditions are note consistent with our standards for quality at Motel 6. We encourage your contact our guest relations department to report your experience so may serve you better in the future: 1-800-557-3435.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 9, 2013

I stayed here because it was pet friendly and there wasn't rooms available at any other near hotel. It's not cheap considering how bad it is. Since you get to the parking lot it has a bad vibe, looks gloomy, dark and unsafe. Most of the nearby restaurants close at 9 pm. There is not front desk, you are checked in through a window. There is just one employee for the whole hotel during night hours, no maintenance, housekeeping, etc. There were empty beer cans everywhere, and some shaddy "customers" were smoking and drinking beer outside. The supposely non-smoking room smell like cigarrettes and there was an empty ash tray in the room. There were safety precautions recordatories everywhere, in flayers, in the room key holder, behind the door etc. The bed covers were dirty, and burned. The sheets looks clean but had holes. The pillow cover was stained with what looks like black make up. Towels were not enough for more than one person and were stained. The big old tv is screwed to the table so you can not move it... Which tells about the kind of people who stay there. Overall a terrible experience that thankfully lasted less than 7 hrs.

Room Tip: Stay away from here if you can
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Charleston, responded to this review, August 13, 2013
Dear Sam G - Thank you for taking the time to write your review. We sincerely apologize for the unwelcoming environment you encountered upon arrival and for your unpleasant stay with us. The odor, cleanliness and bedding and towel conditions you found in your room are not consistent with our standards for quality at Motel 6. Please kindly contact our guest relations department so they can have a record of your experience to help us provide you with better service in the future: 1-800-577-3435.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
charleston wv
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 9, 2013

The police were beating on the door in the middle of the night to arrest the person in the room next door. We initially thought it was a knock at our door and was advised by law enforcement to go back in our room. It's what I would refer to as a "crack hotel." There was drinking and partying going on with no resolution, it was loud, and it didn't feel safe to go to the parking lot alone. The manager Robin is sarcastic and lacks the ability to problem solve and has an "I don't care" attitude." There is no professionalism at this hotel whatsoever. The WORST hotel experience I've ever had. Almost no toilet paper, dirty bed linens, and a broken microwave. A LOUD noise comes from the plumbing on and off at all times thru the walls. It is cheap but you definitely get what you pay for. If you have children DO NOT stay in this hotel, there is also very questionable male staff there.

Room Tip: Choose a room at another hotel. This one is unsafe!
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 3, 2013

Only stayed one night ( thankfully) on my way home from D.C. First room they gave me had already been used with unmade bed & towels on the floor. Front desk apologized & quickly fixed the problem & gave me another room. But I still didn't feel the room was great. It was clean but towels had stains. Alot of low life people in lobby & surrounding area. Room was cheap but I would not stay again. Just felt uneasy. They accepted pets so I chose this but would not recommend

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 3, 2013

Definitely a good choice for the price. They just redid the rooms so they're pretty nice. They have hard wood floors which is kinda nice and kinda not lol. The shower was awesome and everything else was good besides the fact that I got a nonsmoking room and it smelled like smoke :( Overall a good hotel. Would definitely stay there again :)

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 24, 2013

This seriously cannot be a Motel 6! The rooms were huge, immaculate, and despite being just feet from the road, vert quiet! Amazing price, dog welcomed, friendly clerk at checkin. The floors were wood, not creepy carpet. The bed had what looked like high end linens. The parking lot was well lit whicj was good because on the back you can't park by your room. The towels were in a cute, lighted display. Just a great value. We will not hesitate to stay here again!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6 Charleston

Address: 6311 MacCorkle Ave SE, I-64/I-77 at Exit #95, Charleston, WV 25304
Location: United States > West Virginia > Charleston
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 24 Hotels in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 Charleston 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Motel Six Charleston

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