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Comfort Suites Charleston: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 12 reviews
12 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
6
3.0 of 5 stars
2
2.0 of 5 stars
3
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 20 hotels in Charleston
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  • Rooms: 67
Address:
107 Alex Lane
Charleston, WV 25304
Check Rates: $109 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Comfort Suites Charleston

( 2-6 of 12 )
“Not bad, but NOISY”

Comfort Suites Charleston

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2 of 5 stars
Bear Lake
Apr 13, 2008

Check in was OK. I got the 3rd degree as to my ID, they made a copy of my license after checking to be sure I wasn't someone else.

Room was nice, clean. Beds were comfortable. Internet service was good. Breakfast was good. We were close to restaurants, ate across the rd. at IHOP. Stopped in the Amish bulk food store in the strip mall next door, it was pretty neat.

The room location STUNK. I'd requested a room AWAY from the highway. Apparently as noted in previous reviews, there was no choice, as the 2 queen rooms were on the highway side. Anyway, my request wasn't acknowledged.

Our room was on the 3rd floor, directly across from the elevator... also directly across from the pop machine and ice machine. They are in the hallway, they don't have their own little room. And on the other end of our room, look out the window, and... THE HIGHWAY. Right at eye level on the 3rd floor. I think we were given probably the worst room location-wise in the whole place.
I like noise when I sleep so I bring my own loud little fan. Even with this running by my ear, I was woke up a lot during the night because of traffic.

I think the next time I'm in the area, I'll stay somewhere different. This place is just WAY too close to the highway. I don't know who the dingbat was who decided where this place should be built, but they made a mistake.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winowiski's Summary
Date of Stay: April 2008
Member since: June 28, 2006
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Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Only if you have no other choice”

Comfort Suites Charleston

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3 of 5 stars
Washington, DC
Nov 11, 2007
3/4 found this review helpful

This hotel is ok but only if, like me, you've waited until the last minute to tell your office to make reservations for you in Charleston and everything else is booked. For a state capitol, Charleston has surprisingly few good hotels and they tend to book quickly. As such, we were scrambling and ended up at the Comfort Suites which essentially is a trucker's rest stop (it is located right off the interstate). It did, however, look much better than its nearby competitors.

I took the advice of TripAdvisor reviewers and ensured that I was at the front of the hotel (kings are in front, 2 queens are in the back) so as to avoid the interstate noise. The rooms were typical Comfort Suites (who in Comfort Suites management thought that selecting those unattractive floral bedspreads was a good idea!?), fairly clean, and the free internet was appreciated. The front desk staff was not particularly helpful and it felt like we were hosting her instead of the other way around.

I would plan ahead on a next visit to Charleston and try the Marriott downtown. It was much closer to good restaurants, shops, etc.

  • This TripAdvisor Member:
    • Liked — Free internet
    • Disliked — Drab decor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamtini's Summary
Date of Stay: October 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: October 12, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great room , great price”

Comfort Suites Charleston

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5 of 5 stars
Louisville, KY
Nov 6, 2007
0/1 found this review helpful

We decided to stay at this location at the last minute. I'm so glad we did. The room was large, clean and the bed was great. The employees were all very nice and polite.

The breakfast was great. Eggs, biscuits, gravy, fruit, yoguart, cereal (hot or cold) was available and really great!

I would definately recommend this hotel if ever staying in that area,.

People complained about the noise from the expressway but we were on the other side and didn't hear it so I would ask for a room facing the front parking lot.

  • This TripAdvisor Member:
    • Liked — easy to get too
    • Disliked — there was nothing to not like
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennys2's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: August 17, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great hotel - absolutely no complaints.”

Comfort Suites Charleston

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4 of 5 stars
Saint Paul, Minnesota
Jul 25, 2007
2/2 found this review helpful

Pleasant, clean, large room. Comfortable beds with GREAT pillows -- and 4 pillows provided per bed. The pool is open 6am to 11pm & the temperature was perfect. There was easy freeway access; all 2 Queen rooms are on the back (freeway side) of the hotel -- but the ones on the first floor are pretty quiet since the freeway is set about 20 feet higher than the hotel. The wi-fi worked great. Breakfast was above the norm for a free hotel breakfast -- scrambled eggs, biscuits & gravy, baked apples, waffles, canned peaches & cottage cheese, bagels, french toast, 3 kinds of muffins, english muffins, yogurt, 3 kinds of cold cereal, 3 types of coffee, 3 types of juice, tea, milk. Absolutely no complaints -- this was a great hotel!

  • This TripAdvisor Member:
    • Liked — Everything -- absolutely no complaints.
    • Disliked — no complaints.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sojourners4's Summary
Date of Stay: April 2007
Traveled with: Family with teenagers
Visit was for: Other
Age group: 35-49
Member since: March 10, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Truck, trucks, trucks”

Comfort Suites Charleston

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4 of 5 stars
North Royalton, Ohio
Apr 11, 2007
1/2 found this review helpful

The hotel was nice. Clean rooms, clean indoor pool area, hot breakfast, free interent access. The only problem was, it is located right next to the highway, and in our room, you heard trucks all night, which kept my husband awake.

I guess you could ask for a room farthest away from the highway, if you knew about it at the time of booking.

  • This TripAdvisor Member:
    • Liked — free parking, and free internet access
    • Disliked — our room was too close to the highway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mooselips's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $109 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Comfort Suites Charleston

( 2-6 of 12 )
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Comfort Suites Charleston Address

107 Alex Lane, Charleston, WV 25304