If this is the Trip Advisor top rated hotel in Charleston, WV, I don't want to step foot in the lesser ones. We stopped here last night on our way back to Ohio. The customer service and indoor pool were above average, but everything else was disappointing. The rooms are tired and in need of updating. The air conditioners referred to in reviews years ago are the same and still noisy; I thought it was a semi truck outside the first time it fired up. The bathroom WAS NOT CLEAN; pubic hairs on floor and toilet, walls stained or dirty. I just got a general "ick" feeling. The breakfast was the typical Hampton Inn fare, not fantastic. We've stayed in some nice Hampton Inns, but lately the ones we've been in have been dumpy and disappointing. Kinda makes me want to switch to Marriott. The only reason this got 3 stars instead of two is because of the indoor pool. It was great for the kids after 11 hours in the car. Either the "excellent" reviews are fake or Charleston does not have much to offer in the way of hotel accommodations.
- Official Description (provided by the hotel):
- Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Charleston - Southridge Hotel Charleston
- Charleston Hampton Inn