I had stayed last fall in the middle of the remodelling and was anticipating my return trip to see how things turned out. I am very pleased with all of the updates from the entrance to the restuarant, pool, hot tub, and excercise room. It is a much better layout with a nice new look. Just wanted to say "thanks" to everyone and "nice job". Facilities make a big difference but a special thanks to the outstanding job of customer service at the front desk with Chilou. "Taking care of the Customer" is a reality here and what keeps me coming back.
- Official Description (provided by the hotel):
- The Holiday Inn & Suites Charleston West is the solution for your leisure and business travel to Charleston, WV. With an indoor pool and splash pad, fitness center, on-site restaurant and lounge, we offer everything you need for the perfect stay! The hotel is also pet-friendly. ... more less
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- Also Known As:
- Ramada Charleston Hotel Charleston
- Charleston Ramada