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“Room smelled like cigarretes” 1 of 5 stars
Review of Sleep Inn

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Sleep Inn
2.0 of 5 Hotel   |   2772 Pennsylvania Ave., Charleston, WV 25302   |  
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Choice Privileges Points
Ranked #2 of 24 Hotels in Charleston
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Room smelled like cigarretes”
1 of 5 stars Reviewed October 10, 2013

We stayed here in September because we were visiting a university there. The pictures don't tell the whole story! The rooms are supposed to be smoke free and as soon as we opened the door it reeked of cigarettes! The room was small and cramped. Don't stay here! We should have stayed at the Holiday Inn Express down the street.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    124
    78
    18
    4
    3
See reviews for
66
74
11
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Romney, West Virginia, United States
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 6, 2013

This hotel was amazing from our late check in to our leaving. We checked in at 11:30 pm on a Thursday night. The person at the desk not only was fast in checking us in, but proceeded to tell us about the cookies at the counter that we could have and the coffee and fruit available to take with us to our room. The room was clean and spacious. We really liked the walk in shower. The breakfast the next day was so much more than what we expected. This place is a gem located just outside of Charleston. The price was low, the staff was very friendly, and the place was perfect. Thanks for a great stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orrville, Ohio
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 5, 2013

I can only reiterate what others have written. I would have guessed the hotel itself was only a couple years old, but actually 19 years old, which is how well they take care of it. Just a mile back on 79 North, if you are taking the 77 route thru West Virginia. Very convenient, very nice. Look no further if you need a place in Charleston.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marquette, Michigan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 30, 2013

After reading the reviews for this property, I can see that our pleasant experience is shared by many. This is our second stay at this Sleep Inn,( and surly not the last), due to the friendly staff, clean and quite rooms. While it is not located downtown, it is certainly well worth the short drive. The "friendly", greetings we received form all the staff ( Desk clerks, maids, and breakfast hostess), added to our feeling like we were at "home away from home". It's quite obvious that the staff is well trained in customer service, and it's integrated into their guest contacts. Well done.
It is without reservation that we can recommend anyone staying in the Charleston WV area, this Sleep Inn is THE place.

Room Tip: Walk in shower is great. Did I mention clean rooms and friendly staff ?
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownstown Township, Michigan
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 22, 2013

Aft4er looking downtown for a place to stay I looked on Tripadvisor
and found this Sleep Inn and decided to give it a try. We were pleasantly
surprised. It was outstanding! The staff goes above and beyond to make
you feel welcome. The room were very clean and new, and the pillows were
great. The price of the room was also reasonable compared to some of the
rooms downtown. Also I thought the breakfast was very well maintained and
constantly re-stocked. Lady taking care of breakfast area was great, very friendly
and very on top of everything. I would definitely recommend this hotel you will not
be sorry!!!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue,Ohio
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 21, 2013

We stayed one night on our way home from my ship's reunion. We enjoyed our stay we like the walk in showers and the morning breakfast and the breakfast hostess were top notch. Would recommend this hotel to all.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norway
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed September 19, 2013

The Sleep Inn at Charleston (or just outside Charleston Vest Virginia) certainly exceeded our expectations both with regards to the room quality and the comfort. We had two large double beds a well equipped room and extremely clean bathroom. The only negative experience was our neighbours in the adjoining room (with connecting door) but that cannot be blamed on the hotel.

The airconditioning unit was a little noisy. Breakfast was sufficient but the plastic plates & cutlery are a turnoff (but unfortunately pretty standard in America). All in all - 5 out of 5!

Room Tip: Ask for a room without a connecting door!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Sleep Inn

Address: 2772 Pennsylvania Ave., Charleston, WV 25302
Phone Number:
Location: United States > West Virginia > Charleston
Amenities:
Free Breakfast Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Charleston
#2 Romantic Hotel in Charleston
#7 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 81
Reservation Options:
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Also Known As:
Sleep Hotel Charleston
Sleep Inn Charleston
Charleston Sleep Inn

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