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“Clean and Modern Hotel” 5 of 5 stars
Review of Sleep Inn

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Sleep Inn
2.0 of 5 Hotel   |   2772 Pennsylvania Ave., Charleston, WV 25302   |  
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Ranked #1 of 23 Hotels in Charleston
Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
“Clean and Modern Hotel”
5 of 5 stars Reviewed February 17, 2012

I stayed here for one night while I was in Charleston for work. Check in and check out were super quick and problem free. All of the employees at the front desk were very friendly. The room was very clean and modern looking. I loved the chair they had at the desk as I was doing work for a few hours while in the room. Very comfortable! The bathroom was a little on the small side and only had a shower and toilet. The sink was on the outside of the bathroom, in the main room. If you were traveling with a small child it might be a problem since there was no bathtub. That was fine with me though. They also offered a free breakfast in the morning. There isn't much to do near the hotel though, so don't plan on an exciting night life. I only saw one restaurant which is in the same parking lot.

Room Tip: I had a room on the back side of the building and could hear traffic from the highway all night long...
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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186 reviews from our community

Traveler rating
    100
    68
    13
    3
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Hampton, Virginia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2012

It is with pleasure that I strongly recommend this Sleep Inn in Charleston, WV. It's a little off the beaten path, but this is one of the best Sleep Inn's in the country. The hotel is about 12 minutes from the airport. It is quiet and has a walking path if you need a little exercise. The rooms are always clean and fresh and look great. Large screen television and long desk area, along with micro and fridge. If you want a large bathroom - look elsewhere - but for most travelers on the go - it's perfect (just a shower).

The customer service is fantastic - with free cookies in the evening, and the coffee pot always filled. Has a public computer in the lobby and free printing. Breakfast has hot and cold portions. Friendly staff, and one that doesn't turnover very often. While working on the computer in the morning in the lobby, the most common line I heard was, "See you next week" or "See you when I come back." Now that's a compliment.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Ohio
Top Contributor
257 reviews 257 reviews
257 hotel reviews
Reviews in 198 cities Reviews in 198 cities
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed February 8, 2012

I have stayed here a few times in the past but upon this stay found that the room I had was recentely remodeled and I must add in a very fashionable decor...comfy bed...nice stand up shower...all new furnishings..well lit ..one of the nicest sleep inns I have stayed in...freindly people ...truck parking across the street..family restaurant next door...nice place ...$100.00 tax included..

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oklahoma City, Oklahoma
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 29, 2012

Great location for a tired traveler. Rooms have been remodeled and they look great. Very clean as well.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Broadway, Virginia
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 25, 2012

I stayed here on two separate occasions (1 night each time).

The front desk staff is very accommodating and check in is real quick.

The rooms are nice with a flat screen TV (decent channel selection), a small work desk, and fridge and microwave. The beds are comfortable and the decor is nice. Everything is clean. The shower heads are tall (impt for a 6'4"), though the stall is small but serviceable.

The wireless internet is easy to use and relatively fast.

Breakfast is really nice (hot foods like sausage patties and links, egg patties, biscuits and gravy) The even have split croissants and cheese slices to create some rather tasty breakfast sandwiches. The juices are good despite being dispensed from a machine.

There is a small restaurant in the parking lot (I forget the name because I didn't go there). There isn't alot of food options in the immediate vicinity, but a 20 minute or less ride towards Charleston will get you plenty of options.

Room Tip: I suppose the back side of the hotel might get some highway noise, but both times I got the riversid...
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 24, 2012

We checked out the reviews before we stopped and we were not disappointed. Very clean. Super staff, very professional. (Tom.) Price was great and breakfast was excellent. Asked for a single queen and expected a smaller room and this was no problem. Couple miles off of our route, but after 400 miles, who cares. Glad we choose Sleep Inn. Have stayed at a few others and was well pleased with the Charleston, WV location. Just one more note, for lunch and dinner, there is an excellent restaurant right next door, check it out.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parma, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed December 4, 2011

I reserved on line and paid in advance so I was able to get the rooms for a good price, under $100.00 each. They were very nicely decorated, but small, the bathroom is small & the shower stall had a strange floor that kind of buckled when you stepped on it, but I expected the size from a Sleep Inn room. What I didn't care for was the fact that it wasn't as clean as I had expected and read in the reviews. There was dust, lots of dust under the sink where there is a shelf to keep things on, and on top of the micro fridge. It wasn't like a light dust, you could actually see foot prints from the child before us who used the little shelf to boost him or herself up to the sink. Gross. The staff was average, when we checked in we had to ask about the breakfast and when we checked out he asked if we wanted to use a credit card to pay, I had to explain that it was already paid for, I saw the amount on my credit card statement already. I think for the price I would stay again, but I hope they clean up a bit. Breakfast was average, but free so you get what you get.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn

Address: 2772 Pennsylvania Ave., Charleston, WV 25302
Phone Number:
Location: United States > West Virginia > Charleston
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Charleston
#3 Family Hotel in Charleston
#8 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn 2*
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Also Known As:
Sleep Hotel Charleston
Sleep Inn Charleston
Charleston Sleep Inn

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