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“very curtious” 5 of 5 stars
Review of Red Roof Inn Charleston - Kanawha City

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Red Roof Inn Charleston - Kanawha City
2.0 of 5 Hotel   |   6305 MacCorkle Avenue Southeast, Charleston, WV 25304   |  
Hotel amenities
Ranked #9 of 23 hotels in Charleston
Lewisburg, West Virginia
1 review
“very curtious”
5 of 5 stars Reviewed August 6, 2013

we were staying at another motel near this red roof inn and there were bug problems. I called sherry and she gave us a price that was about the same as the other. the quality of the red roof inn was 200% better. I just want to thank sherry for being so nice and helpful.i will recommend this location to others.
thanks, tom hines

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review, August 18, 2013
Thanks for letting us know how courteous Sherry was during your stay. I'm glad we could accommodate your family. If you’re ever in Charleston again we hope to see you again.
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179 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Colorado Springs, Colorado
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 5, 2013

Dog friendly, good green space to walk them. Mexican restaurant within walking distance was good for dinner. Clean and friendly. Not luxurious by any means but safe and affordable on a long trip with dogs.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review, August 18, 2013
We appreciate you and your dog staying with us and hope you will stop in again. Thanks so much for sharing your experience.
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Salisbury, North Carolina
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2013 via mobile

We stayed their in August while we was visiting friends for the weekend.it was me and my familyand our dog. The rooms was redone and nice all though the plaster was coming off the ceiling in spots still very nice place . restaurants wad close by and they are pet friendly with no pet fee ...we will stay there again when we come in to visit friends...

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review, August 18, 2013
Thank you for sharing your experience with us. I'm so glad you enjoyed your stay. I do apologize for the popcorn coming down in your room. We have found a few rooms doing this. We are repairing them and looking into why this has happened. I hope the next time you travel in to visit you will stay with is again.
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Indianapolis
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 4, 2013

This older property had the renovated King Superior totally figured out; room looked great and was easy to book on website. However, poorly fastened shower curtain bar sagged, so the shower curtain kept sliding away from both walls - much comedy as user kept trying to restore "full coverage." Quiet, although nestled into an Interstate interchange. This property is really deficient on curb appeal, even more than most old Roofs; the entrance was hard to find - must drive past other motel entrances. The housekeeper was outstanding - wore the career apparel with pride, and was helpful. Red Roof would more than justify their recent price bounce if they could get ride of the dirty chewing gum stuck abundantly to the sidewalks and the gnarly wooden stairways (and something newer and nicer to get to the upper floors!).

Room Tip: King Superior is well worth the few extra dollars.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review, August 18, 2013
We appreciate you letting us know about your stay. I’m so glad you like our new kings. They are our most popular rooms. I apologize for there being gum on the sidewalk; I will have my maintenance address this immediately. I hope you will stop in again the next time you are traveling through Charleston.
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fort wayne Indiana
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 2, 2013

Room was clean near restaurants staff was friendly. There is no extras like shampoo hand lotion basic room. Priced a little high compare to other chains with more things to offer probably would look for different place if i'm in Charleston again.

  • Stayed July 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review, August 18, 2013
Thanks for sharing your experience with us. I do apologize that didn't meet your expectations. We do have Pantene shampoo that should have been in every room. All of our rooms offer microwave, refrigerators, free Wi-Fi, free long-distance (within the USA) and we have upgraded rooms that even offer snacks and breakfast in the refrigerators. We try to stay within reason of our competitors. I'm sorry you didn't find that when you were here. I hope if you are ever back in the area you will give us a chance to better serve you.
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Summersville, West Virginia
1 review
5 of 5 stars Reviewed July 30, 2013

Stayed @ this motel on 7/24/2013 and the staff was very proud to serve the public.I would stay there again in the future. The motel was clean and staff was willing help in any way.Team members name was Carol property name 059

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Findlay, Ohio, USA
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2013

Stayed over night on my way home from vacation in FL. I have stayed there many times before but they have renovated the rooms. They are done nicely and the beds are super comfortable. The place is convenient, clean and the staff are helpful and friendly. No issues with the stay!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review, August 18, 2013
I'm so glad you liked our new remodel. We appreciate you sharing your opinion with us. I hope to see you the next time you travel through Charleston.
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Additional Information about Red Roof Inn Charleston - Kanawha City

Address: 6305 MacCorkle Avenue Southeast, Charleston, WV 25304
Location: United States > West Virginia > Charleston
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Charleston
#5 Business Hotel in Charleston
#7 Family Hotel in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Charleston - Kanawha City 2*
Reservation Options:
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Also Known As:
Red Roof Inn Charleston - Kanawha City Hotel Charleston
Charleston Red Roof Inn

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