The staff here needs more training. This is a rather large property but the staff person did not know where my room was. Even with her map she got it wrong. Luckily I found it without too much effort. The room was quite attractive and appeared to be recently remodeled. Then evening came. I was in the middle of a party that woke me at mid-night. Finally at 1 AM when it did not subside I called the front desk. At 1:30 I called the front desk again. Finally at 1:40 I heard the desk person ask them to be quiet. Amazingly they were up at 8 in the morning chatting up a storm again outside my room. The hotel did take a small amount off my bill but quicker action would have been appreciated.
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- Also Known As:
- Red Roof Inn Charleston - Kanawha City Hotel Charleston
- Charleston Red Roof Inn