Between October of 2005 and March 2006, I spent about 21 nights at the Marriott Charleston Town Center over the course of about 10 stays. I would describe this as a very middle of the road, full-service Marriott. The location is in the heart of the civic-center district of Charleston and is directly across the street from the mall. The lobby is in good condition, but a bit dated.
One area where service suffers a bit is the front desk, often times I have found more trainees working than veterans, which can lead to extended check-in times. I would recommend trying to check-in before 6 PM if you desire a non-smoking room. I understand that in all hotels they sell out first, but here the situation seems to be a bit more acute.
The standard rooms have yet again that middle of the road feel. Bed linens have been updated recently and the beds are comfortable. The bathrooms are clean, but again do have a dated appearance.
One area of kudos goes to the excellent evening room service staff. Good service is available until midnight and the staff does go above and beyond to make sure you are comfortable and well taken care of.
The concierge lounge is average for a Marriott. Free beverages are available throughout the day and it allows for a free continental breakfast in the morning. Usually eggs and waffles are available too. In the evening the lounge has a large TV and hot appetizers available with free beverages; alcoholic beverages are charged.
Considering it's Charleston, WV, the Marriott is probably the best place to stay in town. It get's an average rating compared to the universe of hotels, but is the number one choice for the area.










