I've stayed at several Holiday Inn Expresses (Expressi?) and have learned what to expect from them; a comfortable room, free breakfast, and not a whole lot of flash. The "lack of flash" shouldn't be taken as an insult - I'd rather see a hotel spend money to update their rooms or keep their employees happy than to have bells and whistles in the lobby.
We got this room through Priceline at a very good rate, but in order to get a room with two beds we checked in as soon as we got into the area. The front desk clerk told me I was booked for a room with just one bed, but that she would get us switched to a room with two. I got our keys and left without going to the room.
That was my mistake. When we got back that evening, we went up to our room to find - one bed. I rolled my eyes and went down to the front desk to see what happened to our room, hoping that we'd be able to get a room with two beds (the whole reason for checking in as early as we did). They were able to (on a different floor, much to my son't dismay), so outside of that little hiccup, we were fine.
Room was fine otherwise. Breakfast was good - a typical HIE breakfast spread. The boys were fascinated with the "pancake machine", though the pancakes that came out of it were overcooked and not very good.
All in all, a good stay. Nothing to rave about, but nothing to really complain about either. Location would probably give this place a 3.5 overall rating, just because it's right in the center of the city and close to everything.
- Official Description (provided by the hotel):
- The Holiday Inn Express Civic Center is located in the beautiful riverfront capitol of Charleston, West Virginia. Our hotel was just beautifully and completely renovated. Our entire team will work diligently to exceed your expectations while providing an abundance of comfort, safety, and amenities which reflect our Southern hospitality! Finding your way through the majestic mountains of West Virginia and past the winding New, Kanawha, and Elk Rivers to the junctures of I-64, I-77 and I-79, the Holiday Inn Express Civic Center invites you to a contemporary ambiance and warm atmosphere with its ideal location for shopping, dining, and theater going even while doing business in our capitol city. The Holiday Inn Express houses 196 rooms. Nestle into the comfort of your own private room and get a peaceful night’s rest on our luxurious bedding. All rooms come complete with free high speed internet access, HD flat-screen TVs, a work desk area, and coffee maker. Select rooms come with a microwave and a mini fridge. In the mornings satisfy your hunger with a complimentary hot breakfast buffet included with your stay. If your taste buds are in the mood for something different then stroll to one of over 16 restaurants located within blocks of the hotel. Enjoy a leisurely walk on a path along the Kanawha River or engage in a friendly game of volleyball on the courts at Magic Island. "Meet and Greet" in our lovely appointed Sternwheeler Room for all your meeting needs for up to 100 people. While enjoying your stay in the beautiful town of Charleston, West Virginia, be sure to visit some of the local attractions such as Charleston Civic Center, Charleston Historic District, Clay Center for the Arts & Sciences, Coonskin Park, Craik-Patton House, and Haddad Riverfront Park. Choose the Holiday Inn Express Civic Center in the downtown capitol city of Charleston, West Virginia where you’ll find a truly warm Southern Hospitality experience! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Charleston - Civic Hotel Charleston
- Holiday Inn Charleston
- Charleston Holiday Inn