If you can stay somewhere else, please do. I think the tone of my stay at this location was set when walking into the hotel. The staff was cleaning the tile floor and stood there talking to another employee blocking the way with a wet floor. As a Hilton Diamond member, I was not offered an upgrade to another room for free, but had to pay extra for the upgrade. The rooms are outdated, and not properly furnished for business. The tile in the bathroom had dark areas resembling mold, but I couldn't be sure. the beds were not soft, nor had they been replaced in quite some time. The breakfast was OK, but the restaurant was the best part of my stay. Great staff and bartenders. The food is great with large portions.
- Official Description (provided by the hotel):
- Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more less
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- Also Known As:
- Charleston Embassy Suites