I stayed at the summer room one night, had a three course meal for two, breakfast and one hour massage, total cost 654.00.
The property, the room and the food were great, the massage was ok.
I book my wife massage at 9.00 and I was asked to have breakfast at 8.00 am , I told them that I do not want to have breakfast that earlier and I was told that should I cancel my massage I will be charged in full ( I did not even suggest to cancel it) I had to set up an alarm for my breakfast as the only offer I had was to move my massage at 9.30 and have breakfast at 8.30 which I told them it is not want I want
We arrive at dinner at 6.10 and the staff made me felt guilty to be 10 minutes late.
For the price I paid it is not worth it, Unfortunately the costumer has to adapt to the inn policy which if you take a look to the website are quite many and there is a distinct disregard for client needs and preference; and I am sorry but for 650 dollar a day it should not happen, I will not come back.
- Also Known As:
- Hillbrook Hotel
- Hillbrook Hotel Charles Town
- Official Description (provided by the hotel):
- Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. Our West Virginia bed and breakfast is a historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite at our Charles Town hotel with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn in Charles Town that makes us stand apart from any Harpers Ferry B&B. ... more less
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