This place had good and bad - we stayed in the Farmhouse, which had a lot of great modern amenities (two tvs, fireplace, nice shower, nice kitchen with limited use allowed), which we certainly enjoyed, but it is a couple miles from the inn. It's also across from a fragrant cow pasture - I didn't mind, but it probably should be mentioned.
The big deficit was in the details though. Other b&bs I've been to, the owner or innkeeper knows your name before you arrive and go out of their way to make the experience special throughout (at one especially nice b&b of similar size I've even seen the owner cleaning the rooms and doing home repair) -- not so here. You just get the feeling that it's a large operation with paid employees who don't know you from Adam, more like a hotel than a b&b, with less owner involvement.
The biggest kicker though, and the reason I knocked my score down to a solid 3, was that the breakfast room is next to the service entrance. On a particularly cold and rainy morning, the door right behind us was left open for several minutes while supplies were delivered and brought downstairs, flooding the dining room with frigid air (probably bringing the dining room temp down to 55 for the remainder of the meal). Then, to make matters worse, one of the staff sat down behind us with the delivery guy and started going over the order of windex, water, etc. right behind us -- it's a "bed and breakfast" -- where's the ambiance for one half of that? Other than that, random staff walked back and forth through the dining room throughout breakfast, making us almost feel we were in people's way. And the breakfast is good, if not overly artful. So, like I said, not a bad place, just luxury prices without luxury feel imo.
- Also Known As:
- Hillbrook Hotel
- Hillbrook Hotel Charles Town
- Official Description (provided by the hotel):
- Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. Our West Virginia bed and breakfast is a historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite at our Charles Town hotel with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn in Charles Town that makes us stand apart from any Harpers Ferry B&B. ... more less
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