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“A Relaxing Trip” 5 of 5 stars
Review of Hillbrook Inn

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Hillbrook Inn
3.0 of 5 Inn   |   4490 Summit Point Road, Charles Town, WV 25414   |  
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Ranked #2 of 7 Charles Town B&B and Inns
Midland, Virginia
1 review
“A Relaxing Trip”
5 of 5 stars Reviewed July 10, 2011

My husband and I visited Hillbrook for a special anniversary. Although I had visited the Inn before, I had never stayed overnight, so this was a real treat. Though short, it was an amazingly relaxing trip. The Inn and the grounds are absolutely beautiful and completely took me away from the stresses of daily life and work.

We stayed in the Bamford Suite, where I'd love to just move in permanently! There was lots of room to spread out and the furnishings were very comfortable. Loved the antiques in the room and all over the Inn. The iPad was a nice touch, and now I may have to buy one for my husband, he loved it!

The breakfast was wonderful! If I ate that well every day, I'd be in trouble! We visited on a Tuesday, so did not have the opportunity to have dinner there too. Wish I had planned that better so we wouldn't have had to go out, though we did enjoy a local restaurant on Carissa's suggestion.

Carissa, Naysa, Bobbi ... thank you for making my anniversary extra special. The service was perfect, and I couldn't have asked for anything more. My biggest regret is that we only had one night there. I look forward to recommending Hillbrook to all my friends who enjoy the B&B experience. This was first-rate, and by far, the best B&B we have ever stayed in.

Room Tip: Bamford Suite has a private entrance and its own parking spot.
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, August 11, 2011
It was such a pleasure to share the Hiillbrook Inn with you! I am so happy to hear that you enjoyed the Bamford Suite, one of our personal favorites as well! I am even happier that you spent such a special anniversary with us and we were able to help create a memory to last a lifetime! Best wishes today and always ~ Sincerely, Carissa Zanella and Your Hillbrook Friends
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284 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 28, 2011

I loved the Hillbrook Inn. My husband and I took a brief weekend getaway and decided on the Hillbrook. The grounds were absolutely beautiful . The Inn is gorgeous and I loved all the antiques throughout.

The room was perfect, especially the jacuzzi tub! I rarely take baths in hotels, but I couldn't resist. The room was also very well air-conditioned, which is rare in a historic hotel. The ipad in each room was a nice touch.

We had the four course dinner one evening and breakfast the next day - both meals were fabulous and the staff lovely. I can't wait to return.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, July 5, 2011
Dear CityGirl6,
I am happy to hear that you and your husband got to enjoy a great escape from the Baltimore area to our Inn! Thank you for all the wonderful comments on the grounds and antiques the Inn has to offer guests.
I am ecstatic to hear that you enjoyed the whirlpool tub in the room, they are hard to resist. We do have a wonderful air conditioning system in the cottages that guests often enjoy and we are happy to hear that it made your stay comfortable. The extra amenities in the rooms are very important to us as well. We want guests to enjoy the new i-pads, the robes, wines and more. It is important that no stone goes unturned and appreciate your feedback…we always like new ideas too!
I will tell the staff the wonderful review on the food. They spend an extensive amount of time planning menus around the dietary needs, restrictions and dislikes of the guests in the dining room, and appreciate when it does not go unnoticed! We hope you have a wonderful day and look forward to visiting with you in the future.
~Sincerely, Carissa Zanella
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Sterling, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2011

Great food, Great staff, Fantastic place to stay. Wonderful place to relax and unwind after a hectic week in the city.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, July 5, 2011
It was so nice to spend the weekend with you as well! We are happy that you were able to unwind after a hectic week. It is a wonderful thing to escap and we are happy to be a part of making that happen! ~ Sincerely, Carissa Zanella
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Bethesda, Maryland
1 review
4 of 5 stars Reviewed June 19, 2011

1.5 hours away from DC area, 20 minutes from Harpers Ferry--a nice anniversary get-a-way. Amazing 5-course dinner with wine included is a must! Very nice innkeepers and talented chef. No central air-conditioning/room controls and rooms have one small a/c window unit which does not adequately keep bedroom/suite/home cool in humid weather. Bedroom ceiling fans with lighting would be nice to have. High-end toilteries, thick bath towels and top notch in-room coffee service. Beautiful landscaping. Calm and tranquil setting. We didn't know what to expect when visiting Charles Town, WV known for gambling/racing, etc. but we took a chance and were nicely surprised.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2011

We stayed at the Hillbrook Inn over Memorial Day weekend. We had a fantastic time! We stayed in the Summer Cottage for 2 nights and experienced the 5 course dinner, as well as massages in the gatehouse - Wonderful! The expansive grounds & lush trees all around just oozed relaxation - especially the hammocks! Morning breakfasts were outstanding and the close proximity to Harpers Ferry hiking was key. We will be back!

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, June 8, 2011
It was a pleasure to spend Memorial Day Weekend with you as well! We are happy to hear that you enjoyed the summer cottage, a sumptuous dinner as well as a massage in the new spa service area. It is our pleasure to make your stay as special as possible and it sounds like you were able to relax as we all need so often. Thank you for sharing your time with us and we look forward to future visits as well! ~ Sincerely Carissa Zanella
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Gainesville, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2011

We felt very fortunate to find such a great accommodation that was pet friendly. The Inn is charming and our room very nicely appointed. There were even treats for our dog! Hillbrook is located on 17 acres and the grounds are beautifully kept. The Innkeeper met us upon arrival and gave us a tour of the house and a bit of its interesting history. Prior to arriving, she had recommended a good restaurant downtown which we enjoyed. Breakfast the next morning was excellent and beautifully served on the glassed dining porch. We would certainly stay here again should we be in the area.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, June 2, 2011
We are happy that our accommodations were pet friendly, and could accommodate your specific need. We love our furry friends visits and are happy to hear the treats were enjoyed! Our visit with you was appreciated and are happy to hear that you enjoyed every aspect of the Inn; the land, the dining and the local area. We look forward to visiting with you in the future! ~ Sincerely, Carissa Zanella
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Herndon, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2011

The service at Hillbrook Inn is top-notch: friendly, sincere, personal - from the owners to the wait staff, you feel at home and respected. Our room - the Snuggery (what an apt name!!) was quaint and comfortable, tucked up under the eaves of the Tudor-style mansion house, with all of the things you need for a romantic getaway. NOTE: No TV but iPads are available in each room. Located outside of historic Charles Town, WV there are lovely rural drives and beautiful Victorian architecture to enjoy along with a number of nearby vineyards and the historic town of Harper's Ferry. Dinner at the Inn was fantastic - that alone was well worth the trip!! Least to like - access to our room was outside and up some stairs - not ideal in poor weather.

Room Tip: Any room is lovely!
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, May 17, 2011
I appreciate the fact that you talked about our service and will make sure I tell my staff about your comment. They are all wonderful people and special to my husband and me so, when a guest notices how special they are it means the world to us. I am glad to see you enjoyed the snuggery; it is such a quaint room! I know exactly what you mean about the exterior entrance in bad weather, since we do have a rainy spring this year. However, the view from the deck helps make up for it a little! I even went out and bought a ton of new umbrellas this week to help off-set some of this, but I personally can’t wait for a little break and a beautiful day! I am also happy that you got to enhance your stay with an elegant dinner created by Executive Chef Christine Hale. She is amazing…and gets me in trouble…especially with desserts. We look forward to spending time with you in the future and appreciate the time you spent with us! ~ Sincerely, Carissa Zanella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hillbrook Inn

Address: 4490 Summit Point Road, Charles Town, WV 25414
Phone Number:
Location: United States > West Virginia > Charles Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 7 B&Bs / Inns in Charles Town
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hillbrook Inn 3*
Number of rooms: 18
Official Description (provided by the hotel):
Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. Our West Virginia bed and breakfast is a historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite at our Charles Town hotel with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn in Charles Town that makes us stand apart from any Harpers Ferry B&B. ... more   less 
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Also Known As:
Hillbrook Hotel Charles Town

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