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“Hillbrook Inn is a pleasant retreat in a peaceful country setting” 5 of 5 stars
Review of Hillbrook Inn

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Hillbrook Inn
3.0 of 5 Inn   |   4490 Summit Point Road, Charles Town, WV 25414   |  
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Ranked #2 of 7 Charles Town B&B and Inns
Gainesville, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Hillbrook Inn is a pleasant retreat in a peaceful country setting”
5 of 5 stars Reviewed May 25, 2011

We felt very fortunate to find such a great accommodation that was pet friendly. The Inn is charming and our room very nicely appointed. There were even treats for our dog! Hillbrook is located on 17 acres and the grounds are beautifully kept. The Innkeeper met us upon arrival and gave us a tour of the house and a bit of its interesting history. Prior to arriving, she had recommended a good restaurant downtown which we enjoyed. Breakfast the next morning was excellent and beautifully served on the glassed dining porch. We would certainly stay here again should we be in the area.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, June 2, 2011
We are happy that our accommodations were pet friendly, and could accommodate your specific need. We love our furry friends visits and are happy to hear the treats were enjoyed! Our visit with you was appreciated and are happy to hear that you enjoyed every aspect of the Inn; the land, the dining and the local area. We look forward to visiting with you in the future! ~ Sincerely, Carissa Zanella
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249 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • Any
English first
Herndon, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2011

The service at Hillbrook Inn is top-notch: friendly, sincere, personal - from the owners to the wait staff, you feel at home and respected. Our room - the Snuggery (what an apt name!!) was quaint and comfortable, tucked up under the eaves of the Tudor-style mansion house, with all of the things you need for a romantic getaway. NOTE: No TV but iPads are available in each room. Located outside of historic Charles Town, WV there are lovely rural drives and beautiful Victorian architecture to enjoy along with a number of nearby vineyards and the historic town of Harper's Ferry. Dinner at the Inn was fantastic - that alone was well worth the trip!! Least to like - access to our room was outside and up some stairs - not ideal in poor weather.

Room Tip: Any room is lovely!
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, May 17, 2011
I appreciate the fact that you talked about our service and will make sure I tell my staff about your comment. They are all wonderful people and special to my husband and me so, when a guest notices how special they are it means the world to us. I am glad to see you enjoyed the snuggery; it is such a quaint room! I know exactly what you mean about the exterior entrance in bad weather, since we do have a rainy spring this year. However, the view from the deck helps make up for it a little! I even went out and bought a ton of new umbrellas this week to help off-set some of this, but I personally can’t wait for a little break and a beautiful day! I am also happy that you got to enhance your stay with an elegant dinner created by Executive Chef Christine Hale. She is amazing…and gets me in trouble…especially with desserts. We look forward to spending time with you in the future and appreciate the time you spent with us! ~ Sincerely, Carissa Zanella
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Ashburn, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2011

If you are looking for a romantic getaway to a charming bed and breakfast, look no further. Hillbrook Inn is a place where no detail goes un-noticed. From the homemade cookies awaiting us in our room to the picturesque scenery to the perfectly cooked filet, our stay could not have been better. The staff is so attentive to every detail and really cares about making your stay a perfect one. Chris, one of the owners, served us homemade Limonchello at the bar and chatted with us about the history of Hillbrook -- he made us feel right at home. I am a very discerning customer and I would go back to Hillbrook Inn in a heartbeat.

Room Tip: Spring Cottage is great
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, May 17, 2011
Thank you for the "Amazing" review. Your feedback is deeply appreciated and we couldn't be happier that you felt right at home. It was our pleasure to share the Inn with you and we are happy that you enjoyed the Limoncello (Italian lemon liqueur). It is fun to try new and fun things with the guests! We look forward to seeing you in the future. ~ Sincerely, Carissa Zanella
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washington, dc
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2011

The Inn itself as well as the grounds are lovely. Both are well maintained. The owners and staff are friendly and actively engage visitors in conversation as well as make sure each person's needs are met. The food was very tasty and the portions were right-sized. We must say that what we enjoyed most was the whole experience. Separating out the parts of our stay--room, food, service is very hard to do since it all blended together so well, with each aspect of our experience being superlative.

We have traveled frequently and stayed at inns and b&bs on occasion. The Hillbrook Inn is at the top of our list.

Room Tip: The Bamford Suite was very very sweet indeed.
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, May 4, 2011
It was wonderful to share the Inn with you! We are happy to hear that you enjoyed every aspect of the Inn from the dining, the rooms and most of all the people. We enjoyed meeting you both and look forward to visiting with you in the future! ~ Sincerely, Carissa Zanella
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Los Angeles, CA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 27, 2011

I was recently traveling through Charles Town on business and staying at this fantastic inn and restaurant ended up being the highlight of my entire trip. They have these beautiful separate cottage rooms that I was glad I chose. Giant whirlpool bath, a big comfy bed, and truly relaxing and peaceful surroundings. If you want to get away, this is the perfect choice. It is just over an hour from D.C. (I didn't even realize West Virginia was that close!), but it feels like another world. It is a sprawling estate with gorgeous grounds and everything you could need. The breakfast was delicious and the staff was gracious and attentive.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 29, 2011
We are happy to hear that we "exceeded your expectations"! We believe it is a great hidden secret in Charles Town…and so close to DC for a weekend away. We are happy to hear that you found us and were able to escape business for a little while and enjoy the property. Best wishes with your travels and we look forward to seeing you in the future. ~ Sincerely, Carissa Zanella
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Fairfax, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2011

This BB is AMAZING!!! This is a wonderful BB with a wonderful view, staff, rooms, food, EVERYTHING about this place is wonderful! I decided to surprise my boyfriend for his birthday to stay here. When we arrived we were amazed with how beautiful the grounds were. The outside of the house is just as beautiful as the inside of this house. We stayed in the Bamford and it is so beautiful and spacious. We kept saying that the room is very homey. We also liked the many seating areas in the room. The cookies that came in our room were AMAZING!!! I wish we could have boxed some up and take them home with us. We ate dinner there and while it was a little pricey it was delicious. (Would definitely eat there again!). The breakfast was also very good. After our dinner we went for a walk around the grounds and it was so beautiful I kept thinking about how I would want to have my wedding there…definitely an Idea… Having our own entrance to the house was nice too, we went out to the casino and came home late not fearing that we would wake anyone. It was nice experiencing the nature around Hillbrook. Personally I like to sleep with noise and a TV on but it was nice NOT having a TV. It was great that Hillbrook has an ipad in each room so we were able to watch a movie on Netflex or listen to music or search the internet. The staff there is so pleasant! They were very accommodating, welcoming, and helpful. Hillbrook was such a nice place to stay and will definitely will stay there again!

Room Tip: call in advanced! There are only 10 rooms
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  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 29, 2011
Thank you for an "amazing" review! We are happy to hear that you enjoyed your Hillbrook experience and everything we have to offer. It was an honor to share your boyfriend’s birthday with him and help to create a memory that will last forever. We are so happy you enjoyed the i-pad in the rooms; we have had a wonderful response to them and can appreciate why you enjoyed having one at your disposal. Thank you so much for your visit and time at Hillbrook and most of all for taking the time to write this review. It is wonderful to hear feedback to know if they guests are happy with what we can offer them during their visit. We look forward to visiting with you in the future…and give us a call when you plan that wedding, we would be honored to assist you in creating a day that portrays you both as a couple!
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Washington DC
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2011

Wow. Where do I begin? The incredible hospitality and friendly faces when we first walked in? The exquisite food? The very attentive service? The beautiful grounds? The very romantic room we chose?
We just want to thank Carissa, Donna, Bobbie and the rest of the staff for an incredible weekend. We felt so at home. And, our last night there in the Bullskin Tavern was fun chatting, laughing and exchanging stories with Carissa and a few of the other guests. It made for a very memorable weekend.
We really enjoyed the Winter Cottage, and having an IPad 2 in every room is simply brilliant! Next time, we may just bring our "furry" kid!
If you're looking for a relaxing and fun getaway, Hillbrook is a no-brainer! I highly recommend this gem of an inn.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 26, 2011
We can’t wait until your next visit as well! It was wonderful to share Hillbrook with you both and personally I enjoyed my evening in the Tavern as well. It is always a wonderful night when you meet new people, enjoy great conversation and get to relax.

The winter cottage is a great room, and I love the painting just for the fact that it matches the tapestry on the window. In addition, on Sunday after everyone left we saw the first gosling on the property. It was a great weekend that ended on a great note. Thank you for being a part of that great weekend. We look forward to seeing you in the future. We deeply appreciate all your feedback and hope you have a wonderful beginning to a great summer! ~ Sincerely, Carissa Zanella
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Additional Information about Hillbrook Inn

Address: 4490 Summit Point Road, Charles Town, WV 25414
Phone Number:
Location: United States > West Virginia > Charles Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 7 B&Bs / Inns in Charles Town
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hillbrook Inn 3*
Official Description (provided by the hotel):
Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. Our West Virginia bed and breakfast is a historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite at our Charles Town hotel with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn in Charles Town that makes us stand apart from any Harpers Ferry B&B. ... more   less 
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Also Known As:
Hillbrook Hotel Charles Town

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