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“Simply Wonderful” 5 of 5 stars
Review of Hillbrook Inn

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Hillbrook Inn
3.0 of 5 Inn   |   4490 Summit Point Road, Charles Town, WV 25414   |  
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Ranked #2 of 7 Charles Town B&B and Inns
washington, dc
1 review
1 helpful vote 1 helpful vote
“Simply Wonderful”
5 of 5 stars Reviewed May 2, 2011

The Inn itself as well as the grounds are lovely. Both are well maintained. The owners and staff are friendly and actively engage visitors in conversation as well as make sure each person's needs are met. The food was very tasty and the portions were right-sized. We must say that what we enjoyed most was the whole experience. Separating out the parts of our stay--room, food, service is very hard to do since it all blended together so well, with each aspect of our experience being superlative.

We have traveled frequently and stayed at inns and b&bs on occasion. The Hillbrook Inn is at the top of our list.

Room Tip: The Bamford Suite was very very sweet indeed.
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, May 4, 2011
It was wonderful to share the Inn with you! We are happy to hear that you enjoyed every aspect of the Inn from the dining, the rooms and most of all the people. We enjoyed meeting you both and look forward to visiting with you in the future! ~ Sincerely, Carissa Zanella
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265 reviews from our community

Traveler rating
    204
    42
    14
    3
    2
See reviews for
9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Any
English first
Los Angeles, CA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 27, 2011

I was recently traveling through Charles Town on business and staying at this fantastic inn and restaurant ended up being the highlight of my entire trip. They have these beautiful separate cottage rooms that I was glad I chose. Giant whirlpool bath, a big comfy bed, and truly relaxing and peaceful surroundings. If you want to get away, this is the perfect choice. It is just over an hour from D.C. (I didn't even realize West Virginia was that close!), but it feels like another world. It is a sprawling estate with gorgeous grounds and everything you could need. The breakfast was delicious and the staff was gracious and attentive.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 29, 2011
We are happy to hear that we "exceeded your expectations"! We believe it is a great hidden secret in Charles Town…and so close to DC for a weekend away. We are happy to hear that you found us and were able to escape business for a little while and enjoy the property. Best wishes with your travels and we look forward to seeing you in the future. ~ Sincerely, Carissa Zanella
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Fairfax, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2011

This BB is AMAZING!!! This is a wonderful BB with a wonderful view, staff, rooms, food, EVERYTHING about this place is wonderful! I decided to surprise my boyfriend for his birthday to stay here. When we arrived we were amazed with how beautiful the grounds were. The outside of the house is just as beautiful as the inside of this house. We stayed in the Bamford and it is so beautiful and spacious. We kept saying that the room is very homey. We also liked the many seating areas in the room. The cookies that came in our room were AMAZING!!! I wish we could have boxed some up and take them home with us. We ate dinner there and while it was a little pricey it was delicious. (Would definitely eat there again!). The breakfast was also very good. After our dinner we went for a walk around the grounds and it was so beautiful I kept thinking about how I would want to have my wedding there…definitely an Idea… Having our own entrance to the house was nice too, we went out to the casino and came home late not fearing that we would wake anyone. It was nice experiencing the nature around Hillbrook. Personally I like to sleep with noise and a TV on but it was nice NOT having a TV. It was great that Hillbrook has an ipad in each room so we were able to watch a movie on Netflex or listen to music or search the internet. The staff there is so pleasant! They were very accommodating, welcoming, and helpful. Hillbrook was such a nice place to stay and will definitely will stay there again!

Room Tip: call in advanced! There are only 10 rooms
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  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 29, 2011
Thank you for an "amazing" review! We are happy to hear that you enjoyed your Hillbrook experience and everything we have to offer. It was an honor to share your boyfriend’s birthday with him and help to create a memory that will last forever. We are so happy you enjoyed the i-pad in the rooms; we have had a wonderful response to them and can appreciate why you enjoyed having one at your disposal. Thank you so much for your visit and time at Hillbrook and most of all for taking the time to write this review. It is wonderful to hear feedback to know if they guests are happy with what we can offer them during their visit. We look forward to visiting with you in the future…and give us a call when you plan that wedding, we would be honored to assist you in creating a day that portrays you both as a couple!
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Washington DC
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2011

Wow. Where do I begin? The incredible hospitality and friendly faces when we first walked in? The exquisite food? The very attentive service? The beautiful grounds? The very romantic room we chose?
We just want to thank Carissa, Donna, Bobbie and the rest of the staff for an incredible weekend. We felt so at home. And, our last night there in the Bullskin Tavern was fun chatting, laughing and exchanging stories with Carissa and a few of the other guests. It made for a very memorable weekend.
We really enjoyed the Winter Cottage, and having an IPad 2 in every room is simply brilliant! Next time, we may just bring our "furry" kid!
If you're looking for a relaxing and fun getaway, Hillbrook is a no-brainer! I highly recommend this gem of an inn.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 26, 2011
We can’t wait until your next visit as well! It was wonderful to share Hillbrook with you both and personally I enjoyed my evening in the Tavern as well. It is always a wonderful night when you meet new people, enjoy great conversation and get to relax.

The winter cottage is a great room, and I love the painting just for the fact that it matches the tapestry on the window. In addition, on Sunday after everyone left we saw the first gosling on the property. It was a great weekend that ended on a great note. Thank you for being a part of that great weekend. We look forward to seeing you in the future. We deeply appreciate all your feedback and hope you have a wonderful beginning to a great summer! ~ Sincerely, Carissa Zanella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2011

My mom and I stayed at the Hillbrook to escape our hectic lives and busy schedules and we loved it!! The room was very comfortable and peaceful. Breakfast was soooo good! I will definitely return in the future.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 21, 2011
Thank you for the kind words! I am happy that you both enjoyed your stay with us and most importantly enjoyed the time together. I am glad to hear that you are enjoying the bed and breakfast experiences and look forward to seeing you both again in the future! ~ Sincerely, Carissa Zanella
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Woodbridge, Virginia
1 review
5 of 5 stars Reviewed April 17, 2011

My husband and I loved our overnight stay at Hillbrook Inn. (Not sure if links are allowed, but I blogged about it here: http://dishragdiaries.com/uncategorized/virginia-is-for-lovers-and-so-is-west-virginia/)

We stayed in the Bamford Suite, and we loved everything about it: the decor, the comfy, bed, the fireplace... The grounds are gorgeous, as is the house. We enjoyed the library and the tavern room. The service was impeccable, and everyone seemed so eager to please.

We ate dinner and breakfast there, as well as enjoying some cocktails and sweet treats, and everything was delicious and satisfying. It is very important to me to support small businesses that source locally, and the Inn certainly fits that bill.

We loved the history of the house, and Charles Town itself, and had a great time at the nearby Hollywood Casino.

We will definitely return.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 21, 2011
It was truly an honor to have you both stay at the Hillbrook Inn. We enjoyed reading your blog and appreciate the time you took to write about your stay and experience. This beautiful place is truly dear to each of us that work here, and we are blessed to be able to share it with so many wonderful people.
Thank you for noticing all the details and my staff. I am glad to hear you enjoyed the Bamford Suite; it is one of my favorite rooms, the sumptuous food prepared by both our Executive Chef and Breakfast Chef and even the breakfast cocktail!
Each aspect of Hillbrook is important to us and we create this atmosphere in hopes that each of our guests is able to take part in everything we offer. Our staff works so hard to make it comfortable for guests and I will be sure to share your review and blog with each of them. You are a beautiful writer and I look forward to visiting your blog again soon. We also look forward to visiting again with the both of you in the future and hope that you enjoy your summer! ~ Sincerely, Carissa Zanella
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed February 24, 2011

Lovely quiet setting, excellent service and extremely well-appointed and comfortable rooms. Generous and very tasty breakfast. Lots of well considered little touches add to the comfort and appeal, including luxurious robes and slippers, little snacks in the room, interesting antiques and art, cozy fires. A gracious, old-school Inn without stuffiness or pretention. The place to stay near Charles Town!

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, April 21, 2011
I am glad to hear that you enjoyed our quiet setting. Our goal is to create an atmosphere where guests can escape the hectic lives we all lead sometimes. It is wonderful to see guests enjoying the warm fires, talking amongst themselves or meeting new friends. I am also glad to hear that you enjoyed our plush robes in the rooms, the home-made treats and more. We do try to create an atmosphere that is “sophisticated yet unpretentious. Elegant and eclectic!” So, thank you for noticing, it is deeply appreciated. ~ Sincerely, Carissa Zanella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hillbrook Inn

Address: 4490 Summit Point Road, Charles Town, WV 25414
Phone Number:
Location: United States > West Virginia > Charles Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 7 B&Bs / Inns in Charles Town
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hillbrook Inn 3*
Number of rooms: 18
Official Description (provided by the hotel):
Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. Our West Virginia bed and breakfast is a historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite at our Charles Town hotel with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn in Charles Town that makes us stand apart from any Harpers Ferry B&B. ... more   less 
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Also Known As:
Hillbrook Hotel Charles Town

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