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“Prime rib a disappointment” 2 of 5 stars
Review of Turf Motel Rib Room

Turf Motel Rib Room
741 East Washington Street, Charles Town, WV 25414
304-725-2081
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Ranked #8 of 48 restaurants in Charles Town
Price range: $10 - $25
Cuisines: American, Barbecue, Italian, Steakhouse
More restaurant details
Restaurant details
Good for: Romance, Local cuisine
Description: The Turf Motel and Rib Room has been serving some of America’s favorite dishes since 1955. Hence the name, Rib Room, the Turf has been well known and liked for its succulent Prime Rib, often titled “Area’s Best” with many consecutive year awards. Open for Breakfast, Lunch, and Dinner, the Turf serves fresh hand-cut USDA Choice Beef, tender baby-back ribs, fresh pulled pork, homemade soups and salads, delicious appetizers and sandwiches as well as fantastic Daily Specials. Large Gatherings and private parties are welcome. Special late night menu is available in our lounge.
West Virginia, USA
Senior Contributor
38 reviews 38 reviews
32 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Prime rib a disappointment”
2 of 5 stars Reviewed March 25, 2013

Went for the signature Prime Rib, since this is the Rib Room. We asked the waitress about it and she was quite clueless.

A prime rib is supposed to be a slow roasted hunk of Ribeye cut from the whole roast. Instead, we were served a plain rib eye on a sizzling plate.

Seriously education needed on the Prime Rib.

  • Visited April 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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23 reviews from our community

69% Recommend
    13
    3
    3
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Colonial Heights, Virginia
Contributor
18 reviews 18 reviews
10 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Great home cooked food”
5 of 5 stars Reviewed March 16, 2013

Very nice menu plus many optional specials were available for dinner. Be sure to check their hours before heading out to the casino if you plan to return for dinner. Prices are more reasonable than Casino and the meal we had was wonderful! (Ribs..a specialty of theirs; Crab soup in local bakery bread bowl; crisp, freshly made salad (not bagged salad) along with home made dressings). Even if we don't stay at Turf Motel next time, we may just take the shuttle from the casino to the motel for dinner! It was really that good. Gracious service also.

Visited March 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, VA
Top Contributor
51 reviews 51 reviews
29 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Rib Room Cooks may need some training”
3 of 5 stars Reviewed January 2, 2013

My girlfriend and I had dinner there on New years Eve. The staff and waitress were very friendly and accomodating but steaks were a little bit over done. I wouldn't have thought to bad of this and maybe it was just a one time mistake but my girlfriend saw the people next to us swap steaks between them and from the conversation were offered a free appetizer to try to make up for the steaks being over cooked. It was extremely hot in the restaurant which also added to our discomfort. We did not complain but had oredered them rare and they were past medium to almost well done. I may give them a try again to be fair but wil emphasize rare or I will send them back. The rest of the food was very good and the price was reasonable but the cooks may need some training.

Visited January 2013
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Charles Town, West Virginia
Contributor
11 reviews 11 reviews
7 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Always Amazing”
5 of 5 stars Reviewed December 22, 2012

As a Charles Town local, I've visited Turf dozens of times and enjoyed it every time. The Prime Rib is top notch and the sandwiches are exceptional too! This place has one of the best Rueben sandwiches I've ever had. The staff are friendly and the ambiance is pleasant. The only negative I've found is the tables are a bit close together. If you are in town for the casino, Turf has some of the best food around and the prices are reasonable.

  • Visited December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Kosice
Contributor
12 reviews 12 reviews
3 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Keep looking...there has got to be something better in Charles Town.”
1 of 5 stars Reviewed October 24, 2012

My husband and I stopped here for lunch as we were passing through Charles Town last weekend. We were very disappointed in our experience - this place is clearly terribly mismanaged. To start, it took well over an hour for our food to be served - not once did the server come to check on us or to explain the long wait for 2 sandwiches and soup. (It did leave us ample time to stare longingly at the Wendy's across the street.) Once the meals finally arrived, both of our orders were wrong! The server redid mine but my husband was starving and couldn't wait any longer so he dug into his pitiful looking sliders (both burger and bun were burnt) and way over-salted vegetable soup. The server did partially adjust the bill for my husband's meal - he would have been charged $9.95 for that mess. All the while the other servers and hostess could be seen in the kitchen just standing, talking and basically ignoring the few patrons in the restaurant. What a shame!

  • Visited October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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