My husband and I stopped here for lunch as we were passing through Charles Town last weekend. We were very disappointed in our experience - this place is clearly terribly mismanaged. To start, it took well over an hour for our food to be served - not once did the server come to check on us or to explain the long wait for 2 sandwiches and soup. (It did leave us ample time to stare longingly at the Wendy's across the street.) Once the meals finally arrived, both of our orders were wrong! The server redid mine but my husband was starving and couldn't wait any longer so he dug into his pitiful looking sliders (both burger and bun were burnt) and way over-salted vegetable soup. The server did partially adjust the bill for my husband's meal - he would have been charged $9.95 for that mess. All the while the other servers and hostess could be seen in the kitchen just standing, talking and basically ignoring the few patrons in the restaurant. What a shame!

Such a great sandwich! And huge portions! And the fries were delicious. Service was prompt and friendly. I will be back next time!