Just fix the right click on the mouse. I depend on it since my laptop is down. I would like to point out one thing very important. That is your staff makes all the difference when a gust stays at a hotel. I stay exclusively at Hilton brand hotels. A few Hiltons I have stayed at fall far below the quality of service which I have always come to expect from a high end hotel group. This Hampton has always been exceeded its quality stands minimum. When I travel to this area, I have the option of staying at the Hampton in Winchester Virginia. This hotel would certainly put me a ½ hour closer to my client. But I stay here instead. The reason? In a word kindness. I spend 4 days a week on the road away from my family. And when I check in, they recognize me with a genuine smile and they greet me name even before I check in. It’s nice to go where everyone knows your and face. My daughter is an outpatient at Johns Hopkins, one day when I was staying at your Princeton, NJ. Double Tree, I got a call from wife saying that our daughter had a relapsing her health. It terrified me that I was too far way to do anything. A week later, she was better. The following week, I took her with me on the road and we stayed at the Charles Town Hampton. Our stay was for 3 days. During that time, your staff had to move us to another room since it had been already booked for the third evening. Your staff worked with me to find a room (all be it a smoking room) so I would not have to move to the Holiday Inn next door. When my daughter and I moved into the room, the scent of tobacco was very apparent which was making my daughter sick. The maid in the hall way over heard our conversation and immediately offered to put an anodizer in the room to deal with the smell. When she was finished anodizing the room, she left a nice note on our dresser hoping that everything was OK and to let her know if there was anything else she could do to make our stay a more pleasant one. Her name I believe was Amy or Anita. She was kind. For these reasons, is why I choose to stay at this hotel. Thank them for me. Dan Flannery (A very happy customer)
- Official Description (provided by the hotel):
- Whether in Charles Town to visit the Hollywood Casino at Charles Town Races or traveling on business, the Hampton Inn and Suites Charles Town is the perfect place to relax during your trip. Convenient to Washington, DC, Baltimore, MD and all the sites of West Virginia, this hotel is the perfect place to stop and stay. In addition to this easy access location, enjoy a free, hot breakfast each morning, complimentary internet access, indoor pool, fitness center and clean and fresh Hampton bed. ... more less
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