The Hampton was great because it was spacious, clean, and quiet. All the staff were friendly and helpful. We enjoyed talking to them. The Hampton also offered a 24/7 door-to-door shuttle service to the Hollywood Casino! All in all it was a very relaxing stay. The only bit that irked us a little was when a 'group' of guests used the open sitting room as their happy hour place. That area is open and connected to the Lobby where guests check-in, so that group was pretty loud when new guests were checking in or existing guests were talking while waiting for the shuttle. They took it over and made it hard for other guests to use it -maybe for hooking up their tablets, laptops, etc. Or sit and have coffee or tea on one of their comfy chairs, read a book or watch the big screen TV. They stayed there the whole afternoon thru the night. Some other guests suggested they should've used one of their many conference rooms to keep it private especially when they had alcohol. Other than that part the overall stay was great and we would definitely come back again!