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“Over Night Stay” 4 of 5 stars
Review of Hampton Inn & Suites Charles Town

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Hampton Inn & Suites Charles Town
2.5 of 5 Hotel   |   157 Pimlico Drive, Charles Town, WV 25414   |  
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Ranked #1 of 5 Hotels in Charles Town
1 review
“Over Night Stay”
4 of 5 stars Reviewed May 19, 2013

Excellent check-in staff, easy check-in, very comfortable room, a bit cool in room no way to control the air condition, adjusting the thermostat didn't do anything but very comfortable bed and furnishings, highly recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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316 reviews from our community

Traveler rating
    257
    47
    9
    3
    0
See reviews for
63
132
14
57
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Watertown, NY
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 17, 2013

Awesome hotel...brand new!! We loved it. We were there for a wedding at the Hollywood Casino. It is down the street from the casino. There is a shuttle bus to the casino. Breakfast was fabulous. Very comfortable and friendly staff!! The women that made breakfast all weekend was awesome...she was so sweet!!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster County, PA
Top Contributor
106 reviews 106 reviews
82 hotel reviews
Reviews in 79 cities Reviews in 79 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed May 9, 2013

Customer service is back – at least it is at this well-run Hampton Inn. This hotel, which opened over a year ago, was a good place to stay for our recent visit to Harper’s Ferry and our hike up the Maryland Heights Trail.

The rooms and public areas are well-kept, wireless connection was fast, and the breakfast was a notch above what I usually expect in a “free” breakfast. What stands out, though, is the staff. From the front desk to the breakfast person to the manager – all go the extra mile to make your stay a good one. I was impressed with their helpfulness and friendliness.

There was a slight problem with the air conditioning system which the front desk staff and the manager worked to make right. If you go, you might want to be aware that there is no refrigerator or microwave in the room. Otherwise, all was comfortable and convenient.

We intend to come back to this pretty area of West Virginia and will definitely stay at this Hampton again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

I stayed at this top quality hotel while enjoying the nearby Antietam battlefield a few days. I was politely given a free room upgrade by a cheerful Paul and Jordan. Then Paul personally came out to my vehicle to help with my bags which is unusual for a small town hotel. The building is very clean and the room was one of those rooms that make you smile. A long desk separates the middle and I loved it. The TV had a full swivel so you could watch perfectly from anywhere. The refrigerator was powerful and so was the hot water. The hotel utilizes a unique energy savings technic and it's obviously well conceived. Breakfast was excellent and I was always pleasantly surprised to get a written thank you note from an appreciative cleaning staff. In fact this might be the kindest and best cleaning staff I've ever seen. When I visit Antietam again there is no doubt in my mind I'll be staying here again. Thank you Hampton Inn in Charles Town for the hospitality!'

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ridgeley WV
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 4, 2013 via mobile

Hampton Inns, in my experience, are consistent - and this one is no exception. Staff was friendly and helpful, dealing with an uncooperative lamp while we were out. Room - clean and comfy. breakfast - good. Location also good - across the street from the racetrack, a couple of miles from Harpers Ferry. Would recommend !!

Stayed May 2013, traveled with friends
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Ellicott City, United States
1 review
5 of 5 stars Reviewed May 1, 2013

Over 3 days and nights the front desk was cheerful, helpful, welcoming and efficient. Beds and linen quality exceeded expectations; room was new and fresh smelling. The breakfast was free and it should be - the breakfast meats were tasteless but otherwise OK. Location is walking distance to Applebee & IHOP & Steak house.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basking Ridge, United States
1 review
5 of 5 stars Reviewed April 28, 2013

Very clean hotel: room, bathroom, lobby, breakfast area, pool. The staff were extremely helpful, friendly and polite. It was very quiet adn th ebeds were comfortable. Race track across the street for those interested. Breakfast was great - lots of variety. Cookies at night were a favorite with the kids.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Charles Town

Address: 157 Pimlico Drive, Charles Town, WV 25414
Phone Number:
Location: United States > West Virginia > Charles Town
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Charles Town
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Charles Town 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
Whether in Charles Town to visit the Hollywood Casino at Charles Town Races or traveling on business, the Hampton Inn and Suites Charles Town is the perfect place to relax during your trip. Convenient to Washington, DC, Baltimore, MD and all the sites of West Virginia, this hotel is the perfect place to stop and stay. In addition to this easy access location, enjoy a free, hot breakfast each morning, complimentary internet access, indoor pool, fitness center and clean and fresh Hampton bed. ... more   less 
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