We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Hotel, Staff, and Management” 5 of 5 stars
Review of Hampton Inn & Suites Charles Town

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hampton Inn & Suites Charles Town to your Saves list
Hampton Inn & Suites Charles Town
2.5 of 5 Hotel   |   157 Pimlico Drive, Charles Town, WV 25414   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #1 of 5 Hotels in Charles Town
Tampa, Florida
Top Contributor
76 reviews 76 reviews
42 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
“Fantastic Hotel, Staff, and Management”
5 of 5 stars Reviewed April 25, 2013

I knew at the time of booking my reservations that I had selected the perfect hotel. The front desk agent struck a friendly conversation with me making the call very personable....I wasn't just another reservation call. The accommodations are spacious, incredibly clean and had all the latest technology important for my travel... The hotel is within close proximity to the racetrack and by far exceeded my expectations. A hotel is a hotel is a hotel.....what makes this one different is the service provided by the staff and management. Kudos to management for hiring true hospitality professionals and the same kudos to the staff that takes such PERSONAL pride in their jobs. This hotel sets the bar - Thank you again for such a pleasant experience

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

307 reviews from our community

Traveler rating
    250
    46
    8
    3
    0
See reviews for
60
127
14
57
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Fredericksburg, United States
1 review
2 of 5 stars Reviewed April 25, 2013

Rooms are small, bed is uncomfortable, showers and breakfast area built for basketball players (7 feet plus). Not a great choice for couples or individuals, built for large groups. This hotel is built for large camping or river runners, not really for anyone else. Not a good value compared to several other hotels in the area.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney B, Manager at Hampton Inn & Suites Charles Town, responded to this review, April 29, 2013
Dear Sheila D,

Thank for taking the time to give your feedback, w e always appreciate hearing from our guests so we can improve. I do apologize that you didn't care for the layout of the room. This is good feedback that I will pass on to the Hilton Design Team as I'm sure you're not the only person who may feel that way. As far as the rest of your stay, I would love to speak with you in detail and I can be reached at Courtney.M.Butler@Hilton.com. I hope to hear from you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blacksburg, United States
1 review
5 of 5 stars Reviewed April 24, 2013

The rooms were so comfy and cozy! The bathrooms were clean and well maintained. The showers had the nice curved shower rod. The beds were very comfortable with plenty of pillows and great bed spreads. Great stay, very comfortable!

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
74 reviews 74 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 22, 2013

I stayed here for a weekend trip to enjoy nearby outdoor attractions like water rafting, kayaking, hiking, etc.

The location is great--very close to gas stations, convenient stores, and some restaurants.

The hotel seemed newly built and was VERY clean. We also used the pool and hot tub--it's not an olympic sized pool, but it was nice to get moving when it was raining.

There are quite a few places that will deliver food to your room at the hotel.

I recommend this hotel if you're in the area.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2013

This hotel is exceptional! New, clean, quiet, updated television, indoor pool/whirlpool and great gym equipment; excellent complimentary breakfast. The staff was warm, helpful, and friendly. I absolutely recommend this hotel. Best Charles Town WV hotel I've ever stayed in over 10+ years of traveling there.

Room Tip: Beautiful view of mountains in the distance from our room in the back of the hotel
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmond, United States
1 review
5 of 5 stars Reviewed April 18, 2013

Cleanliness is very important to me so I most like the fact that the duvet comforters are laundry on a daily basis. The staff were very professional and courteous. The complimentary breakfast was great but could offer items with no meat, chicken or turkey base for non pork and beef eaters. My overall stay was fantastic.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reisterstown, Maryland
1 review
5 of 5 stars Reviewed April 15, 2013

This was a great hotel. The room was clean and nicely furnished, and the internet was fast and easy to access from my laptop and phone. The gym was nice, with up-to-date equipment (TVs on each machine). Breakfast was also great, with lots of healthy options. The staff was very friendly and helpful whenever I had a question! I really enjoyed my stay!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn & Suites Charles Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Charles Town

Address: 157 Pimlico Drive, Charles Town, WV 25414
Phone Number:
Location: United States > West Virginia > Charles Town
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Charles Town
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Charles Town 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
Whether in Charles Town to visit the Hollywood Casino at Charles Town Races or traveling on business, the Hampton Inn and Suites Charles Town is the perfect place to relax during your trip. Convenient to Washington, DC, Baltimore, MD and all the sites of West Virginia, this hotel is the perfect place to stop and stay. In addition to this easy access location, enjoy a free, hot breakfast each morning, complimentary internet access, indoor pool, fitness center and clean and fresh Hampton bed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Orbitz, Travelocity, Hilton Hotels, Expedia, getaroom.com, Despegar.com, Cheap Tickets, Odigeo and Tingo so you can book your Hampton Inn & Suites Charles Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hampton Inn & Suites Charles Town, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.