We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Typical Japanese steakhouse” 4 of 5 stars
Review of Ginza Japanese Steakhouse

No photo provided
Got a photo?
Add it.
Ginza Japanese Steakhouse
91 Saratoga Dr, Charles Town, WV 25414-4932
304-728-9888
Improve this listing
Ranked #12 of 50 restaurants in Charles Town
Cuisines: Japanese
Restaurant details
Martinsburg, West Virginia
Senior Contributor
39 reviews 39 reviews
23 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Typical Japanese steakhouse”
4 of 5 stars Reviewed March 11, 2012 via mobile

I really like the majority of items that I've had on the menu, but I recently tried their chicken pad Thai and it was the worst I've ever had! I'll eat the sushi and hibachi items, but I wouldn't recommend the pad Thai!

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

28 reviews from our community

82% Recommend
    12
    11
    2
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Martinsburg, West Virginia
Senior Contributor
25 reviews 25 reviews
24 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Always a pleasure!”
5 of 5 stars Reviewed February 29, 2012

My fiance and I visit often enough that they greet us by name. They've recently revamped their menu- it was great before and now I won't go anywhere else for sushi. Classic rolls and new age twists- what a great experience. Offers quiet booths and good service for a reasonable price. It will take you by surprise!

Visited February 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles Town, West Virginia, United States
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
“Yummy”
5 of 5 stars Reviewed February 14, 2012

The food being prepared is an actual show and is a great place to go as a group. The food is pricey but worth it. I am looking forward to going again!

Visited July 2011
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Top Contributor
61 reviews 61 reviews
49 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
“Truly excellent sushi...”
5 of 5 stars Reviewed November 27, 2011 via mobile

We ate at Ginza's after reading reviews & jonesing for sushi! We didn't have super high expectations...it is WV...but WOW! Our sushi was delicious! The rolls were inventive, attractive & DELICIOUS!!! We highly recommend this place! The service was also great

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinsburg, West Virginia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“BEWARE OF NOT HONORING COUPON!”
2 of 5 stars Reviewed August 23, 2011

First, I'd like to say that my husband and I have been here many times and have really enjoyed the food and atmosphere.

However, I do not give Ginza 2 stars for the food or atmosphere. I am giving 2 stars for the service. A few weeks ago I took my husband to Ginza for lunch for his birthday. We had a coupon from the Val Pack that read "Save Your Receipts-From June through August after combined purchases of $120.00 or more, receive a $25.00 Gift Certificate". We had actually spent a little over $130.00 during the time frame. When I gave the server the coupon, I was rudely informed that the purchases must be made on "dinner" and my most recent receipt for the lunch did not qualify. I explained that it did not state this anywhere on the coupon and could she please check with the manager. The manager does not come to our table but I could see him telling the server to tell us that it does have to be dinner purchases and that Val Pack must have had a misprint. He continues to ignores our table and gets on the telephone. We were so upset that we left without trying to argue our point. On my way home I became angrier and angrier. I feel cheated out of our gift certificate. I still do not understand how spending $120.00 is different for lunch vs. dinner. In fact, you would have to make more trips to a restaurant if you are eating lunch vs. eating dinner.

Buyer beware, Ginza will not honor this coupon! The sad part is I got the most recent Val Pack in the mail last week and there is THE SAME COUPON in there this month. Seems to me that this "misprint" would have been corrected.

  • Visited August 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Ginza Japanese Steakhouse also viewed

 

Been to Ginza Japanese Steakhouse? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Ginza Japanese Steakhouse, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.