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The Inn At Charles Town: Traveler Reviews

100 Hollywood Drive, Charles Town, WV 25414
Hotel amenities
The Inn At Charles Town
Ranked #2 of 5 hotels in Charles Town
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109 reviews from our community

Traveler rating
    44
    38
    17
    3
    7
See reviews for
Families
10
 
Couples
65
 
Solo
7
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
West Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Very Clean & Comfortable”
5 of 5 stars Reviewed February 3, 2013

An amazing place. My husband and I are fond of the casino next door and once we became members there, we started getting coupons in the mail for a reduced or free night stay at the Inn At Charles Town. We were impressed with the hotel because we've stayed several other places in the area and they don't live up to this place. Very clean & comfortable rooms with updated bedding, furniture and amenities. The provided toiletries in the bathroom are top of the line. I really admire & appreciate their hand soap pumps to reduce the waste for the environment. The free breakfast is out of this world. Items like eggs, bacon, sausage, toast, bagels, pastries, yogurt, waffles, cereal, juice and the list goes on..... We will definately stay here again!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Top Contributor
332 reviews 332 reviews
51 hotel reviews
Reviews in 115 cities Reviews in 115 cities
117 helpful votes 117 helpful votes
“Good Deal”
4 of 5 stars Reviewed January 28, 2013

We received a special offer for the inn - $129.00 for one night Monday through Thursday including a $40.00 dining credit at the casino and complimentary breakfast at the hotel. Our room was comfortable with a king size bed, desk, chair and ottoman, 42 inch TV, refrigerator, and safe. I was surprised at how quiet the hotel was. The staff is friendly and accommodating. Breakfast is your typical breakfast buffet and included, eggs, pancakes, bacon, cereal, breads and muffins, yogurt, juices, coffee, etc. It was a pleasant stay.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“great hotel. seemed extremely new and clean.”
5 of 5 stars Reviewed January 12, 2013

great hotel. 24 hr fitness center: cardio machines (2 treadmills, 1 elliptical, 1 stationary bike) were extremely newer models. very limited weights with one bench. 2 large plasma/lcd tv's that you can watch while working out. had 1 washer and 1 dryer that worked great. customer service was awesome--they are very tech savvy and email bill and reservation confirmations. rooms were very clean. toilet flush was a little loud. shuttle to and from casino runs like every ten minutes. worked great. staff was extremely helpful. get a free breakfast buffet and newspaper. wish this hotel was a chain and there was one closer to where i live.....would go there for weekend-aways!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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richmond
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
“Great hotel”
4 of 5 stars Reviewed January 3, 2013 via mobile

Very convenient to the casino and a nice clean hotel. Love the view of the racetrack. Repeat customer. They have great breakfast at the hotel and the customer service is great. Very friendly staff. The shuttle runs to the casino every 15 minutes all night long.

Stayed January 2013, traveled as a couple
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charlottesville, va
Top Contributor
63 reviews 63 reviews
5 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
“Clean, Comfortable Place to Stay”
5 of 5 stars Reviewed December 29, 2012

I am re-rating this hotel. My first rating was only 3 stars and I'm glad that we took a chance and returned. I don't know if they have made changes to their staff but, for whatever reasons, we found the hotel much, much improved on this visit. The room was immaculate. The staff, both at the front desk and in the breakfast room, were very welcoming and efficient. We enjoyed our stay very much this time and plan to return soon.

Room Tip: Rooms at the back face the race track and the grounds are lovely. Fun to watch evening races and the...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Inn At Charles Town

Also Known As:
The Inn At Charles Town Hotel Charles Town
The Inn At Charles Town Hotel
Hotel Charles Town
Address: 100 Hollywood Drive, Charles Town, WV 25414
Region: United States > West Virginia > Charles Town
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Charles Town
Price Range: $
Reservation Options:
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The Inn At Charles Town
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