Was shocked, normally my experiences with B/W weren't always the best. We were met with smiling faces and gracious attitudes, we arrived a little earlier than reccomened check in time and were given our room keys and even shown several attractions of the hotel. Rooms were really clean, front desk more than happy and polite when asked questions reguarding local attractions. We had AC, hot bath water and a decent CONTINENTAL breakfast.... Not BUFFET. So if you don't know what Continental means, muffins, donuts, yourt, fresh fruit and some juices. As for going somewhere and low balling them because of an Act of God... You should have left and spent $$$ and time elsewhere instead of brooding for an uncontrolable element that you nor I have any control over and are looking for SOMETHING for NOTHING....Sorry just saying.