We have stayed at this hotel previously and have always been very satisfied. While making a recent reservation were told that our medical service dog was not allowed. When the discussion occurred that this was protected by the Americans with Disabilities Act, we were treated rudely and informed that "we won" because we used the "discrimination" word when explaining the Act. We were simply explaining our rights under the Act because not all businesses are familiar with it.. "You won, you won!" He repeatedly said. We have stayed at MANY hotels that are not "pet friendly" including 5 star hotels, and because our dog is a medically necessary service dog, she has stayed with us everywhere we have stayed and has even flown with us. She goes everywhere my wife goes, no different than if she required a wheelchair. The treatment we received when trying to reserve a room for 2 days was completely unacceptable and clearly IS "discrimination".
- Also Known As:
- Budget Host Baxa Hotel