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“The staff was very friendly. The overall appearance was...” 3 of 5 stars
Review of Days Inn & Suites Bridgeport / Clarksburg

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Days Inn & Suites Bridgeport / Clarksburg
2.0 of 5 Hotel   |   112 Tolley Street, Bridgeport, WV 26330   |  
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Ranked #9 of 13 Hotels in Bridgeport
Huntington
1 review
“The staff was very friendly. The overall appearance was...”
3 of 5 stars Reviewed November 21, 2013

The staff was very friendly. The overall appearance was nice. The room would have been great except for the flies and another type of flying beetle. I could smell the spray in which they used to take care of this problem before I checked in. Bathroom way too SMALL.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Cindy G, General Manager at Days Inn & Suites Bridgeport / Clarksburg, responded to this review, November 30, 2013
The staff and management team thank you for acknowledging the friendly staff on your recent staff with us. We enjoy meeting each and everyone that stays with us and strive to provide excellent customer service.
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230 reviews from our community

Traveler rating
    53
    70
    56
    30
    21
See reviews for
85
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Peterborough, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2013

After a very long all day drive, my wife and I were looking for a decent motel that we could quickly check in and get some rest. Upon arrival, the front desk clerk Carolyn, went out of her way to get us a room on the main floor of the motel. She initially said that all the main floor rooms were taken but once she saw that we were extremely tire and did not really want to have to carry our luggage up to the 2nd floor, she went ahead and arranged for us to get a room on the main floor. Not only that, but she was extremely helpful and professional with making sure everything was okay in our room by calling us within 10 minutes of entering our room. Employees like Carolyn deserve a raise because of the character and people skills. The old saying is, it's hard to find good employees. Well, Carolyn is one of those people. Our room and motel was clean and comfortable. We will return and stay there on our way back. Finally, most people are very quick to complain when things go wrong, but there are much fewer who will take time to write when the motel or service is excellent. I was so impressed, I wanted to make sure that I did not forget to say thanks.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Cindy G, General Manager at Days Inn & Suites Bridgeport / Clarksburg, responded to this review, November 30, 2013
Thank you for your review. It is such a pleasure to hear that you had a wonderful stay with us. Carolyn is a very professional employee and puts customers service at the top of her many skills as a front desk clerk. I have commended her on a job well done. Thank you again for your review of excellent service and we look forward to seeing you again.
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Fort Mill
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 9, 2013

The best part of this stay was being able to use the full YMCA facility next door. Rooms were spacious, great fridge, clean sheets

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Cindy G, Manager at Days Inn & Suites Bridgeport / Clarksburg, responded to this review, November 14, 2013
Thank you for your review, I am pleased to hear that you enjoyed a workout by using the full facility at the YMCA next to our hotel. Many years we have partnered with the YMCA so that our guest may use the facility, they open early mornings and are open late into the evening. I do hope you also enjoyed a swim in our indoor pool during your stay also. Thank you again for your review
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Smithfield, Virginia
1 review
5 of 5 stars Reviewed November 3, 2013

My husband grew up in Clarksburg. We come there every year for a reunion. We have stayed at the Days Inn & Suites for the past couple of years. In 2012 Carolyn at the front desk upgraded us to a suite.....a very large nice one. We were there again on October 25, 2013. Carolyn upgraded us again to a suite....this one nicer than the one in 2012. Carolyn also allowed us a late checkout so we could change clothes after church before starting our 350+ mile trip home to VA. Carolyn is a very friendly and outgoing person....wanted to make sure we were pleased with our accommodations. Carolyn went beyond the call of duty.....Thanks Carolyn... :-)

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Cindy G, Manager at Days Inn & Suites Bridgeport / Clarksburg, responded to this review, November 8, 2013
Thank you for the gracious review and for complimenting Carolyn for her great customer service. She strives on making each and every guest visit a pleasant experience. We look forward to seeing you again.
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Toronto, Canada
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 2, 2013

Our last say in this Days Inn will be our last in any Days Inn. The shower ROARED. There were bugs in the hairdryer. We were woken up at 4:00am by someone trying to wake up a co-worker by hammering on the door and shouting. The towels were close to threadbare and the tissue box held 3 tissues. Some are minor issues but starting with these, you can only have so many little things before it adds up unreasonably. There are many other hotels in the area with similar pricing.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Cindy G, General Manager at Days Inn & Suites Bridgeport / Clarksburg, responded to this review, November 8, 2013
Thank you for your review. We are truly sorry that we did not live up to your expectations of “excellent customer service”. We at Days Inn try as much as possible to provide not only excellent customer service but we try to exceed what is expected of us. However, we know that there are some instances that our guaranteed excellent customer service is not met and we would like to apologize for that. Your feedback I as key to the decisions we make as we learn and grow, I will be sharing your comments with the staff. Thank you again for your review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Bridgeport / Clarksburg

Address: 112 Tolley Street, Bridgeport, WV 26330
Phone Number:
Location: United States > West Virginia > Bridgeport
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 Hotels in Bridgeport
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Bridgeport / Clarksburg 2*
Number of rooms: 98
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Also Known As:
Days Inn & Suites Bridgeport / Clarksburg Hotel Bridgeport
Days Inn And Suites Bridgeport / Clarksburg
Days Inn Bridgeport
Bridgeport Days Inn

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