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“Totally overrated. Don't believe all the good reviews.” 1 of 5 stars
Review of Berkeley Springs Spa and Inn

Berkeley Springs Spa and Inn
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Berkeley Springs Spa and Inn
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New Hope Rd, Berkeley Springs, WV 25411   |  
Hotel amenities
Baltimore, MD
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
“Totally overrated. Don't believe all the good reviews.”
1 of 5 stars Reviewed May 28, 2009

This place is totally overrated. And yes, I am talking about the right Berkeley Springs Spa and Inn, the one that requires you to jump through hoops to get in. After you pass the phone interview (assuming you make it that far, my friends didn't, they got hung up on), there's the huge list of rules to follow, all for food that just isn't that great and a place that isn't up to other places that I've stayed. This place just isn't worth the effort required to get a reservation or the money it costs to stay here.

Stayed May 2009, traveled as a couple
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    12
    4
    4
    3
    9
See reviews for
1
19
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, PA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 19, 2009

My husband and I celebrated my birthday with a weekend at the Berkeley Springs Spa and Inn. Our accomodations, the gourmet meals, and spa were first rate, as was the service. The property is secluded and quiet, everything was orderly and unrushed. The Inn was immaculate, and the food beyond my expectations!

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 19, 2009

When I asked my guy what he wanted for his 60th birthday he said "take me away." I thought that he needed pampering, and so did I so I booked for Easter weekend and I am so glad we did. Berkley Springs Inn and Spa was delightful. The staff was there to greet us and we settled in for a quiet and relaxing weekend of massages and facials, scrumptous breakfasts and dinners, incredibly comfortable beds (can you say 1000 count sheets), and a surrounding area on the brink of spring.
The town of Berkley Springs is sweet. Nice shops, galleries, restaurants and of course the historical warm springs. We had our fill of spa where we were staying but others said it was a special way to spend a Saturday afternoon. Healing waters, massage and pool. On our next visit I will partake.
This was a romantic way for a couple to spend a special weekend. Only three easy hours from Phila. We will be back!!!

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 24, 2008

My husband called to make a weekend reservation for two at the advertised web site price. The man who answered the phone took our reservation and said someone would call back before 12:00 to confirm the spa details. The return call never occurred; even though my husband made two additional attempts to reach the inn. During the original conversation, he said our reservation was set and he would email the directions to the inn. He also did not honor the advertised price for the stay on the website. I definitely would spend my money elsewhere.

  • Liked — Phone call was never returned.
  • Disliked — The phone manner of the person taking reservations.
  • Stayed September 2008, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexandria, VA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2008

This was a fabulous get away weekend! The Spa and Inn gave us the royal treatment with gourmet meals, clean, beautiful room and facility with our own balcony, and 2 spa treatments included in the stay. The staff were friendly and very professional. You couldn't want a better place for a relaxing, private, romantic get away.

  • Liked — Cleanliness and the fabulous food! It was quiet but lots to do nearby.
  • Disliked — nothing
  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, VA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2008

The Spa and Inn are spotlessly clean and the staff is very competent and friendly. The food was absolutely delicious and the portions very generous. The setting is very peaceful and lends itself to a very relaxing time, which we really had. For all that we received, I think the price was excellent. I couldn't recommend it higher.

  • Liked — Everything!
  • Disliked — Nothing.
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2008

My husband and I have stayed at this property so many times we have lost count! It is a wonderful couples getaway! The staff is always courteous and friendly, and will go out of their way to make you feel welcome. The food is of the highest quality and everything is immaculately clean, even the spa. What we particularly like about this inn is that it does cater only to couples, and unlike other inns or B&B's, you do not have to interact with any of the other guests if you choose not to. It can be a completely private getaway, and a great opportunity to re-connect.

During the warmer months they have a nice pool, and all year round they have an outdoor hot tub. The amenities at the spa include a steam shower, jacuzzi, sauna, and workout room. Again, always very clean! The spa services are very relaxing.

We have never had any complaints. Overall, it is a great dollar value. Every time we leave there, we feel refreshed, energized, and relaxed! We recommend the inn as a special getaway to all of our friends.

  • Liked — Cleanliness, relaxed atmosphere, value
  • Disliked — Liked it all
  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Berkeley Springs Spa and Inn

Address: New Hope Rd, Berkeley Springs, WV 25411
Location: United States > West Virginia > Berkeley Springs
Hotel Style:
Ranked #10 of 11 B&Bs / Inns in Berkeley Springs
Number of rooms: 21
Also Known As:
Berkeley Springs Hotel Berkeley Springs

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