My husband and I were travelling back to NC from Ohio and decided to stop here for the night. Made a reservation over the phone , using our rewards membership and that went smoothly. Check in was fine and our room, a junior suite, was roomy. It was nice to have the efficiency kitchen in the room and the bed was comfortable.
At first I thought the room looked very clean and I will say the tub and shower were spotless. Then I discovered that there were a few problems. When I tried to use the oven the handle came off in my hand. When I tried to make coffee I discovered that the prior users coffee and filter were still in the maker....yuck. I was glad that coffee was available in the lobby. And when I needed some lotion for my hands I discovered that the bottle was in its correct place in the bathroom but had already been used. About 1/3 of the lotion was gone.
If we had been staying for more than one night I would definitely called the management but felt that for our short stay it wasnt worth it. I do feel that the cleaning staff should do a more thorough job .
I also agree that the price for our room was too high for what we got. The room was spacious but certainly not deluxe.