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“Nice Hotel” 4 of 5 stars
Review of Holiday Inn Hotel & Suites Beckley

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Holiday Inn Hotel & Suites Beckley
3.0 of 5 Hotel   |   114 Dry Hill Road, Beckley, WV 25801   |  
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Ranked #2 of 15 Hotels in Beckley
Certificate of Excellence
Washington D.C.
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed October 8, 2012

Good place to stay.

Overall: Checked in Friday evening, checked out Sunday morning. Check-in was quick as I had reserved online, they gave us complimentary bottles of water and we headed up to our room (King suite). Room was very spacious with sitting area (small sofa and chair, coffee table + work desk, small dresser with flatscreen on top) nearest the door. Small bar area had mini fridge and microwave, sink and coffee maker. Bathroom not super roomy, but just fine, very clean, good amount of counter space, nice bath products. Shower was spotless with good pressure, plenty of towels provided (4 of each size). Nice size closet with extra bedding (for the sofa bed) and a few hangers + suitcase stand, iron and ironing board. The bedroom is farthest from the door separated from the rest of the room by a set of double doors. Again, large space with bed + 2 nightstands across from small dresser with another flatscreen TV.

Good: Bed was clean and comfortable with a bunch of pillows. Spacious room, more than we needed for 3 people. Indoor pool is really nice for kids, one whole side is stairs so there's plenty of room for non-swimmers to play. They provide pool towels and there is a full bathroom with shower so you can change there. Breakfast was cheap at the restaurant, either buffet, which was basic, or cooked to order was <$10 per person, and kids eat free. The area is quiet, but only about a block or so away from food and other necessities.

Bad: These are partly due to me being a light sleeper so they may not bother others. Our room was on the 4th floor directly above the entrance so there was lots of light leaking in around the blackout curtains all night. This room must also be below the HVAC units on the roof because there was an annoying, low-level vibrating hum in the room constantly (my husband didn't even notice though). The A/C unit is in the bedroom and it is loud when it kicks on, I don't understand how a brand new hotel has such noisy units.

Room Tip: Rooms on the end or back have less light leakage.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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302 reviews from our community

Traveler rating
    128
    110
    43
    11
    10
See reviews for
144
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 26, 2012 via mobile

This location is pretty new with comfy beds, a nice shower, friendly staff. Convenient location with lots of restaurants nearby......The y provide good free coffee in the lobby and coffee in the rooms. Staff was very accommodating with every little request. Staff commented that the hotel is only about five years old. It has a restaurant and bar.

Stayed September 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed September 17, 2012

We stayed in this Holiday Inn on our way to PA and again on our return back home. The first night was on the 2nd floor - not great looking out into a wall - but everything else was fine. Room clean and bright. The second night was on the 3rd floor - slept like a baby. Paula on the desk was very helpful and gave us a good restaurant recommendation. Would recommend this hotel to anyone staying in the Beckley area. Breakfast was also good, but was not included with the room.

Room Tip: 2nd floor rooms on the front face a 2-3 ft. wall . 3rd floor room was great.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 16, 2012 via mobile

First off we got a handicap accessible - which we didn't need.
This has happened before - but we've never had to pull the whole bath seating contraption out ourselves in order to access the shower.
So that was in the room and in our way.

The shower is short - like real short!
So you have to bend under it.

Then, this morning - the elevator broke and we had to walk down from top floor.
Staff was very nice - but they didn't get it fixed.
Grrrrr!

Looks like a nice property but not a grande experience.

Stayed September 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review, October 10, 2012
Dear SKB217,

Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience in our hotel may have caused you. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously, and sincerely regret that we did not meet your expectations.

Once again, we appreciate you taking the time to share your comments with us. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Mia R.
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Indiana
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 11, 2012

Checking in a little early wasn't any problem - the front desk staff was very friendly.

Lobby, hallways, pool, room, and bathroom were all very clean. Pool room was very nice, airy, no big chlorine smell. Pool water was warm, but not too warm. Chair in room had a small spot on it, but that will happen. Choice of firm/soft pillows were a nice touch. TV was a modern flat screen around 32". A/C unit installed under window was pretty noisy, but worked well. Wifi seemed to be very quick, a lot more than some other hotels we've been in.

Yes they are pricey, but so is everyplace else in Beckley. Got a pretty good deal via Hotwire though.

We were there for white water rafting, just 30 mins away. The hot tub was not working -- definitely a big disappointment because that would have felt great on our sore muscles.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 9, 2012

This hotel was nothing special! It was clean but the rooms were small and our AC unit sounded like a train taking off everytime it came on. I was not overly impressed by anything here, AND the hot tub was not working at the time of our stay in early September.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 26, 2012 via mobile

Newer hotel, super clean with comfortable beds. Impressed by friendly front desk staff who with permission from us offered the kids a cereal bar. The pool was a nice size for families, Max depth 4 1/2 feet but was like bath water. Nice place! Breakfast buffet for $7.99 an adult was a good value, kids ate free.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Beckley

Address: 114 Dry Hill Road, Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
#2 Romantic Hotel in Beckley
#2 Family Hotel in Beckley
#3 Business Hotel in Beckley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Beckley 3*
Number of rooms: 110
Official Description (provided by the hotel):
Our Beckley WV Hotel Welcomes you to a WV Vacation Paradise Discover the wild beauty and storied history of southern West Virginia when you stay at the smoke free Holiday Inn Hotel & Suites in Beckley WV. Ideally located off I-77 our Beckley hotel is close to the area's major attractions and businesses. Families enjoy our location because it provides easy access for their WV vacation. The Exhibition Coal Mine and Coal Heritage Trail are both nearby and offer a glimpse of West Virginia's coal mining past. The Tamarack is just a mile from our hotel. West Virginia also boasts the best world-class white-water rafting in the eastern US. After a day on New River's Class III-V rapids you'll be thankful for a Beckley hotel with a hot tub. Our indoor pool features an ADA-accessible lift; just another one of our Beckley hotel's thoughtful amenities. Business guests know that lodging in our Beckley hotel means convenient access to the adjacent Mountaineer Conference Center as well as the I.R.S. and Federal Court. Free high-speed Internet access and a business center make it easy to do business while on the road. We also offer 1150 sq. ft. of meeting space with conference and catering services. When you're looking for lodging in Beckley, think of Holiday Inn. As a family friendly hotel we feature a game room and a full-service restaurant where kids under 12 eat for free. Book your reservations for a WV vacation. Relax it's Holiday Inn. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Beckley
Holiday Inn Beckley
Beckley Holiday Inn
Holiday Inn Hotel Beckley

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