Although the hotel was new and clean, we had a bad experience right from the start. The room we reserved from the web site was not available and we were downgraded. This would normally not be a big problem except that we needed the extra facilities that the kitchenette would have provided. The associate was unappoligetic saying "This happens all the time" I'm not sure if that is supposed to make things ok that their reservation system is that messed up. The room was modern and clean, but the AC system was very noisy. The AC was so noisy that if it was on I had to shout to my wife just 10 feet away. Also we were on the top floor and there was some type of mechanical system above us that rumbled at all times, vibrating the room. The associate never logged our complaint of notified the manager as she said she would.
- Also Known As:
- Holiday Inn Hotel And Suites Beckley
- Holiday Inn Beckley
- Beckley Holiday Inn
- Holiday Inn Hotel Beckley
- Official Description (provided by the hotel):
- Our Beckley WV Hotel Welcomes you to a WV Vacation Paradise Discover the wild beauty and storied history of southern West Virginia when you stay at the smoke free Holiday Inn Hotel & Suites in Beckley WV. Ideally located off I-77 our Beckley hotel is close to the area's major attractions and businesses. Families enjoy our location because it provides easy access for their WV vacation. The Exhibition Coal Mine and Coal Heritage Trail are both nearby and offer a glimpse of West Virginia's coal mining past. The Tamarack is just a mile from our hotel. West Virginia also boasts the best world-class white-water rafting in the eastern US. After a day on New River's Class III-V rapids you'll be thankful for a Beckley hotel with a hot tub. Our indoor pool features an ADA-accessible lift; just another one of our Beckley hotel's thoughtful amenities. Business guests know that lodging in our Beckley hotel means convenient access to the adjacent Mountaineer Conference Center as well as the I.R.S. and Federal Court. Free high-speed Internet access and a business center make it easy to do business while on the road. We also offer 1150 sq. ft. of meeting space with conference and catering services. When you're looking for lodging in Beckley, think of Holiday Inn. As a family friendly hotel we feature a game room and a full-service restaurant where kids under 12 eat for free. Book your reservations for a WV vacation. Relax it's Holiday Inn. ... more less
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