Went for a family trip. Easy (and early) check in. Nice, clean rooms - everything worked. Asked for extra towels and blankets and they were brought up quickly. FREE WiFi was easy to connect to. FREE breakfast was crowded but nice. Indoor pool and jacuzzi was well run, always had towels (seating was very nice but limited). Free coffee and snacks all day long. The only place I saw in Beckley I would stay at.