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“Good value; good location; Clean” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Beckley

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Country Inn & Suites By Carlson, Beckley
2.5 of 5 Hotel   |   2120 Harper Road, Beckley, WV 25801   |  
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Ranked #1 of 15 Hotels in Beckley
columbus, ohio
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
“Good value; good location; Clean”
4 of 5 stars Reviewed April 25, 2011

This is a good hotel; we stayed in a pet suite; it was clean and comfortable; the indoor pool area was very large, nice and clean. Staff was polite and helpful. Management needs to remind pet owners to keep their pets on a leash. Breakfast was good with several hot food choices; plenty of staff available to assist guests. This is a good stop on a long drive north or south. We visited the coal mining exhibit and it was very interesting. We visited the New River Gorge area....very scenic.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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438 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
Macomb, Michigan
Top Contributor
110 reviews 110 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 2, 2011

We have stayed at this hotel a few times while traveling. Both times we couldn't complain about a thing. The rooms are nice, and pool area is very cool. An indoor/outdoor pool is something not many hotels have right off the freeway. The breakfast is good. The first time we stayed, we went to the Cracker Barrel for dinner. It is the same as every Cracker Barrel. For a really great dinner, I recommend Texas Steakhouse. They have wonderful food and drinks, and the portions are great.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksburg, West Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 31, 2011

looks like a great place (and was years ago), but lots of problems during our 2 nights...
saturday night pool - 2 teen couples and 1 same-sex couple were doing everything except full on intercourse (yeah, i said it). Finally went too far and came too close (big crowded pool) when we got our young children and left. why do they have more rights than traditional families?! leaves were all over inside and out (and in pool), from the pool doors to outside.
sunday cleaning staff had trash in elevator and the liquids ran on the floor to walk on.
sunday pool mid day - gave my kids a rash. told front desk and he looked at me like i was a liar. kids were right there, red welts and all. and the outdoor whirlpool was cold/broken. hot tub inside some broken jets.
sunday - cleaning staff did not finish our room.
monday breakfast was until 10. we were there at 9:45. they were taking all the real food out - bacon, eggs, gravy/biscuits, waffles, etc.. at 10 the front desk guy came out of the back of the breakfast area eating a pile of bacon in a bowl. told front desk at 9:50 and she said they clean up early.
i asked for pizza places to order from. they gave me pizza hut. i called and ordered. i then went to pick up from the nearest pizza hut (makes sense, right)?! and they didn't have my order. they found that it was at one a few miles further away. that location admitted it was probably due to their site being the one that delivers to the hotel.
oh yeah... and where were the promised fresh chocolate cookies, EVER?!!!
my kids loved the "inside outside pool" and the rooms have always been comfortable but i seriously doubt we'll be back. i had problems once before a few years ago and never heard back from them. too many other quality hotels there. haven't heard from them this time either!

Room Tip: go somewhere else. wyndham is right across road
See more room tips
  • Stayed March 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
Top Contributor
61 reviews 61 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 25, 2011

We chose the Country Inn & Suites as the place to break out trip to Orlando from Toronto, both out and back, based on a Toronto Star article and TripAdvisor rating/reviews. It was everything we expected i.e., a good, mid-priced place to break a long trip.

As mentioned by other reviewers, it's close to the highway, the rooms are tidy, the toiletries are *not* cut-rate, the towels are *not* thin sandpaper, it's not the newest place but it feels competently run and the breakfast meets my price point expectations. The biggest disappointment is that the coffee is just a little too blah for my liking.

Things that our family, including the young people, liked were the pool and the free wireless Internet. As well, our kids took advantage of the in room refrigerator for so that they could save what they didn't eat at dinner for the next day. The pool was quite popular as they had a way of working off excess energy at the end of a long day's drive and had fun swimming under the partition to swim outside (in March) as well as messing about in the outdoor hot tub.

Lastly, it's very close to many, many restaurants - including the Cracker Barrel that's just across the parking lot. Plus, there's a Starbucks in the nearby Travel Plaza (1 highway exit away) for those wanting a premium Cuppa Joe for the next leg of their drive.

We'd definitely choose this property the next time we make the drive.

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBeckleyGM, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review, March 28, 2011
I was very happy to hear that you enjoyed your stay in WV! Our hotel is currently undergoing some renovations - such as new carpet, new paint, etc. We just recently renovated our indoor/outdoor swimming pool. Our new "Be Our Guest" breakfast has been well received. I hope that on your next visit, you will be able to see some more of our completed renovations! Thanks for choosing our hotel!
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Dalton, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2011

Great place to stay in Beckley, Wv. The rooms are very spacious (suites are exceptional) and clean. The breakfast is one of the best--hot items, cold items, great variety. The pool and hot tub are a wonderful way to relax at the end of the day. The swim under pool is great!!! All of the staff were very friendly and helpful. No complaints at all!!! We stayed at Glade Springs Resort last year but I would much rather stay at Country Inn and Suites for the spacious accomadations and the conveniences of restaurants all around. Highly recommend!!! Even Hot Baked Cookies in the Lobby!!!!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISBeckleyGM, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review, March 28, 2011
Thank you for choosing to stay with us during your recent trip to WV. I was very pleased to see that you enjoyed our hotel and have given us such kind sentiments in your review. Since your visit, we have started to make some changes such as new carpet, new paint, etc. I hope that you will notice these changes next year when you visit us! Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banner Elk NC
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 29, 2011

I booked this place because it was #1 on Trip Advisor. The hotel was newer and clean..Not the nicest place I've ever stayed but considering there is not that many hotels in Beckley the Country Inn and Suites is the best. I have stayed at the Microtel before which was ok too. I would recommend anyone spending a night in Beckley to give the Country Inn and Suites a try...Plus the breakfast offering was good too..hot oatmeal on a cold day...yum.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
1 review
5 of 5 stars Reviewed January 22, 2011

We travel to Beckley several times a year and this is the only hotel we will stay in. Have tried "similar" ones in the area and there is no comparison. Rooms are clean and hotel service is excellent. The indoor swimming pool and hot tub area, which is duplicated by going "under" the pool to outside, was very clean and well maintained. Breakfast has hot and cold items available (waffles, eggs, bacon, sausage, biscuits and gravy, hot and cold cereal, etc.). Cracker Barrel is literally right next door. Many other restaurants and businesses are also close by, as well as The Tamarack, which showcases beautiful antiques and craft works for sale. The hotel is currently under renovation, but we're usually gone by the time it begins during the day. Classy hotel with much to offer. Looking forward to our next trip to Beckley.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Beckley

Address: 2120 Harper Road, Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Beckley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Beckley 2.5*
Number of rooms: 157
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Also Known As:
Country Inn And Suites By Carlson, Beckley
Country Inn & Suites By Carlson, Beckley Hotel Beckley
Country Inn Beckley
Beckley Country Inn

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