I am in the Beckley area every couple of weeks for work. This hotel is a nice choice for the area. The hotel has a cleaner feeling then other hotels in this area. The bed was very comfortable. The shower had great pressure, hot water, nice shower head and the curved shower rod for it to feel bigger. The nickel finished facet makes it look so much cleaner in the bathroom then a regular one. The sink is separate from the shower and toilet area. A tip I would give is to ask for an odd numbered room due to the loud highway sounds on the front side or even numbered side of the hotel. Also, I was on the 4th floor, which is the highest and aside from the loud traffic I didn't hear the other guests around me. My coworkers stayed on the 2nd and 3rd floors and said they heard people above and to the sides of them, but the odd numbered rooms didn't hear the highway traffic. Another disappointment was from just 1 person at the hotel. I wish I had gotten her name. She was working on 12/4/13 around 12:15 pm. She had fairly short blond hair and glasses. My coworker was questioning the taxes that was applied to his room charge because we are Government workers on Official business and tax exempt. He was being polite and not understanding why they would not consider us tax exempt. We have never had a problem with our tax exemption at any other hotel - and we travel to many places. This lady raised her voice, slammed a piece of paper on the counter and then huffed out the front door as to say end of conversation (I'm guessing). I must say that was not the right way to handle it and she was extremely rude. But having said that, EVERYONE else at the hotel was very nice. We went to have dinner at the Bistro, in the hotel, and the cook quit that night. The people on duty called in the food service manager, apologized for the inconvenience and refunded the cost of our dinner. The person at the Bistro was so nice and the food was good. Especially the ham, egg and cheese croissant for breakfast.
Stay on the 4th floor in an odd numbered room to avoid hearing the highway traffic.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.